Scott Williams
West Haven,Utah
Summary
Dedicated sales industry professional with demonstrated strengths in Sales, time management and relationship building. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Customer-oriented sales professional with 23 years of experience building relationships, cultivating partnerships and growing Sales & profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
24
24
years of professional experience
Work History
Sales Representative
Crown Packaging
Salt Lake City , UT
04.2021 - Current
- Negotiated pricing contracts with customers to maximize profits.
- Grew a book of business from $0 to over 3.5 million in less than 3 years.
- Recommended changes in products and services based on customer feedback.
- Created successful strategies to develop and expand customer sales.
- Generated new sales leads through cold calling and networking activities.
- Fostered relationships with customers to expand customer base and retain business.
Store Manager
Lowe's
Salt Lake City , Utah
01.2017 - 03.2024
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
- Improved sales per hour from sales specialists average from $150 per hour to $500+ Per hour
- Provided consistent feedback and training to empower team members in confident and personable service delivery
- Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands
- Improving customer likely hood to recommend scores from 77 to 91
- Minimized losses with effective security presence and tight employee controls
- Increased Sales From 31 million in 2017 to 58 million in 2020.
Store Manager
Lowe's
West Jordan , Utah
01.2013 - 01.2017
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
- Provided consistent feedback and training to empower team members in confident and personable service delivery
- Maintained store standards in merchandising, security, and visual presentation.
Store Manager
Lowe's
Ogden , Utah
05.2008 - 01.2013
- Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases
- Spearheaded business expansion with new Lowe's location, including overseeing new construction and full store set up.
Assistant Store Manager
Lowes
Layton , Utah
07.2000 - 05.2008
- Led by example to inspire team members through high-quality performance, collaboration, and teamwork
- Increased sales by overseeing successful promotional strategies and in-store events
- Boosted sales through successful growth of the PRO business, adding over 400 accounts in a single year, increasing sales by 1 million dollars in just PRO business.
Education
Ogden High School
Weber State University
Skills
- Sales Development
- Account Management
- Sales Closing
- Customer service
- Inside and Outside Sales
- Inventory control
- Leadership development
- Revenue generation
- Business management
- Performance improvement
- Microsoft Office
- Time management
- Relationship Building
Accomplishments
- Crown Elite Sales Awards 2023
- Lowe's Store Manager of the year 2019
Timeline
Sales Representative
Crown Packaging
04.2021 - Current
Store Manager
Lowe's
01.2017 - 03.2024
Store Manager
Lowe's
01.2013 - 01.2017
Store Manager
Lowe's
05.2008 - 01.2013
Assistant Store Manager
Lowes
07.2000 - 05.2008
Ogden High School
Weber State University
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