Promoted a positive work environment by fostering open communication channels between all staff members and addressing concerns promptly.
Led the development of standard operating procedures that improved efficiency across multiple divisions within the organization.
Coordinated fire investigation efforts alongside law enforcement agencies to determine origin, cause, and potential criminal activity related to fires within jurisdictional boundaries.
Managed department budget effectively, ensuring appropriate allocation of funds for personnel, training, and equipment needs.
Mentored junior officers on leadership principles, cultivating a culture of professional growth within the department ranks.
Established strong relationships with neighboring departments to enhance mutual aid agreements during large-scale emergencies or resource shortages.
Directed public outreach campaigns to promote fire safety awareness and preparedness, reducing the number of preventable incidents within the community.
Increased firefighter safety by developing comprehensive training programs focused on proper equipment use and situational awareness.
Oversaw incident command at major emergencies, coordinating resources and communication for optimal results.
Enhanced community relations through public education initiatives, including fire prevention workshops and school presentations.
Implemented an effective maintenance program for all apparatuses and equipment, reducing equipment downtime significantly.
Reduced property damage and loss by conducting regular fire safety inspections in high-risk areas.
Streamlined department operations by integrating modern technology solutions like computer-aided dispatch systems and GIS mapping tools.
Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
Inspected apparatus, equipment, grounds, and stations for proper order and condition.
Implemented comprehensive training operations, inspections and performance evaluations.
Directed work of Number firefighters engaged in extinguishing fires.
Optimized fire services management with introduction of new systems, policies, procedures and tools.
Oversaw scene operations and assigned firefighters to strategic locations.
Collaborated with local agencies to create regional response plans for large-scale incidents, improving overall preparedness levels.
Improved emergency response times by implementing streamlined dispatch procedures and efficient resource allocation.
Evaluated department performance regularly using established metrics, identifying areas of improvement and implementing necessary changes.
Supervised cleaning and maintenance of buildings, rooms and equipment.
Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
Inspected buildings to determine fire risk and advise owners on prevention methods.
Assigned firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
Created fire prevention courses to educate general public.
Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
Supervised incident command operations, ensuring proper coordination among on-scene personnel and effective communication with external agencies.
Updated standard operating procedures to reflect advancements in firefighting technology and best practices.
Promoted public trust in the department by maintaining transparency in operations, addressing concerns from community members, and ensuring accountability among staff members at all levels.
Implemented community outreach initiatives to promote fire safety awareness and prevent potential hazards.
Detail Supervisor
UftringAutoGroup
11.2023 - 05.2024
Improved detailing processes by implementing efficient workflow strategies and supervising team performance.
Maintained detailed records of completed jobs, invoicing accurately, and ensuring proper documentation for future reference.
Researched and resolved sales discrepancies and cash overages and shortages.
Delivered consistent customer satisfaction by maintaining rigorous quality control standards on all completed projects.
Optimized resource allocation to maximize profitability by monitoring supply usage and minimizing waste.
Streamlined operations for increased productivity with effective personnel management and task delegation.
Increased customer retention rates by providing exemplary service and following up on client concerns or queries promptly.
Supervised, hired, trained, scheduled and evaluated staff.
Developed strong relationships with vendors, negotiating favorable terms on supplies purchasing to reduce operational costs without compromising quality.
Collaborated with management to review staffing needs, assisting in the hiring process to build a skilled and dedicated workforce.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Inspected finished work to verify employee compliance with detailing standards.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Trained detail team to deliver best possible service to customers with quality work.
Oversaw inventory, equipment maintenance and bay cleaning.
Managed team of Number personnel focused on providing expert detailing services to Type customers.
Fire Lieutenant
City of East Peoria
09.1980 - 02.2009
Prepared reports of fires, equipment and personnel.
Increased firefighter safety by enforcing strict adherence to department policies and procedures during emergency operations.
Collaborated with other fire departments for mutual aid support during major incidents, augmenting available resources as needed to ensure public safety objectives were met efficiently.
Mentored new firefighters, fostering a positive work environment conducive to professional growth and development.
Created comprehensive pre-incident planning documents to facilitate efficient responses in high-risk environments.
Established effective communication channels between command staff and frontline responders during high-pressure incidents, ensuring clear directives and information sharing.
Evaluated personnel performance regularly, providing constructive feedback and identifying individual strengths to match skill sets with appropriate assignments.
Enhanced firefighting strategies by conducting regular reviews of incident reports and analyzing trends.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Made daily inspections of facilities and equipment.
Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
Preserved order and discipline among subordinates and gave assignments and instructions.
Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
Created fire prevention courses to educate general public.
Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
Directed work of Number firefighters engaged in extinguishing fires.
Oversaw scene operations and assigned firefighters to strategic locations.
Security Supervisor
Guardsmark Security
05.1994 - 12.1996
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Developed and implemented strategies to prevent and respond to security incidents.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Analyzed and investigated incidents alongside functional management and security supervisors.
Collaborated with management to develop security policies and procedures.
Screened vendors and contractors before granting access to restricted areas within mall.
Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Monitored and approved access control systems for accessibility to authorized personnel.
Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
Enhanced team's response time to security incidents by implementing streamlined communication protocol.
Streamlined reporting procedures, enabling quicker decision-making and response to security threats.
Division Chief of Training at Deerfield Bannockburn Fire Protection DistrictDivision Chief of Training at Deerfield Bannockburn Fire Protection District
Deputy Fire Chief of Operations at Upper Pine River Fire Protection DistrictDeputy Fire Chief of Operations at Upper Pine River Fire Protection District
Fire Equipment Technician II at San Bernardino County Fire Protection DistrictFire Equipment Technician II at San Bernardino County Fire Protection District