Scott Williams
Pensacola
Summary
Results-driven team leader with expertise in operational efficiency, safety compliance, and compassionate care. Proven track record in mentoring staff and enhancing customer service standards.
Overview
18
18
years of professional experience
Work History
Team Leader
Panera Bread
Pensacola
05.2024 - 12.2025
- Led team in daily operations and ensured efficient service delivery.
- Trained new staff on menu items and customer service standards.
Shift manager
Hardee's
Bonifay
01.2017 - 03.2024
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored new team members in customer service standards.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Implemented safety protocols to ensure a safe working environment for staff.
Uncertified Vet Technician
Wiregrass Vet Clinic
Malvern
11.2007 - 12.2017
- Assisted veterinarians during examinations and surgical procedures.
- Maintained cleanliness of equipment and treatment areas in the clinic.
- Provided compassionate care to animals during recovery and hospitalization.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Cleaned kennels, cages and exam rooms; sterilized instruments; prepared surgical packs; took out trash; changed water bowls; transported animals within the hospital facility.
Delivery Driver
tool produce
Chipley
10.2013 - 01.2017
- Delivered products promptly to various locations ensuring quality service.
- Operated delivery vehicles safely while adhering to traffic regulations.
- Collaborated with warehouse staff to coordinate loading and unloading tasks.
Education
High School Diploma -
Bethlehem
Bonifay, FL06-1999
Skills
- Team building
- Employee training
- Inventory management
- Service delivery
- Safety protocols
- Customer service
Timeline
Team Leader
Panera Bread
05.2024 - 12.2025
Shift manager
Hardee's
01.2017 - 03.2024
Delivery Driver
tool produce
10.2013 - 01.2017
Uncertified Vet Technician
Wiregrass Vet Clinic
11.2007 - 12.2017
High School Diploma -
Bethlehem