Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Scott Wilson

Stoneham,MA

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Department Manager 2 Shipping

Essendant
Woburn, MA
10.2006 - Current
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Lead and manage a team of 12 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Ensured compliance with all safety regulations in the workplace.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Balanced workloads to meet targets without overtaxing employees.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Stoneham High School
Stoneham, MA
06-1996

Skills

  • Team Supervision
  • Resource Coordination
  • Workflow Coordination
  • Employee Scheduling
  • Logistics Planning
  • Recruiting and Hiring
  • Operations
  • Safety and Security
  • Training and Development
  • Problem-Solving
  • Rules and Regulations
  • Staff Hiring and Retention
  • Supervisor
  • Conflict De-Escalation
  • Employee Performance Evaluation
  • Flexible Schedule
  • Scheduling

Certification

  • Forklift certified and other PIV equipment

Timeline

Department Manager 2 Shipping

Essendant
10.2006 - Current

High School Diploma -

Stoneham High School

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Scott Wilson