Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Scott Wright

Prior Lake,MN

Summary

Accomplished and results-driven sales professional offering 19 years of leadership and account management experiences as an integral part of fast-paced sales teams. Strategic thinker with proactive problem solving and an expertise in consultative selling and territory sales management.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Residential Remodeler Owner/Operator

WHM Services LLC
09.2020 - Current
  • .Adept in handling preventative maintenance, basic repairs, cosmetic upkeep and some fixture and appliance installations.
  • Flooring removal and replacement which include tile and luxury vinyl flooring.
  • Deck repair and refresh.
  • Bathroom and kitchen remodels.
  • Painting/Staining exterior home, deck and home interior.
  • Some commercial building interior refresh projects.
  • Drywall repair.

Account Manager

Chemstation
10.2022 - 12.2023
  • Lead the account development and penetration strategy for assigned regions. Skilled at building and maintaining relationships with clients and worked to provide exceptional customer service to clients.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Built relationships with customers and community to promote long term business growth.

Industrial Services Manager

Lubrication Technologies
01.2020 - 04.2020
  • .Oversee safety and compliance training within organization to ensure all regulations were followed and safety was a priority along with maintaining required documentation.
  • Manage team of 7 technicians, prepare work scheduling, dispatching, and assign specific duties.
  • Direct and coordinate all activities related to services to achieve a utilization plan and help reach overall goals.
  • Gather and understand customer needs, generate quotes, navigate the sales cycle and build a strong relationship throughout the team and the organization.
  • Build and maintain a pipeline within CRM (Salesforce)
  • Partner with the Industrial Sales Team in to increase sales, service and relationships.
  • Implement cost savings initiatives to reduce spending.

Industrial Territory Manager

Lubrication Technologies
06.2012 - 01.2020
  • Actively worked in field with Industrial Services team.
  • Reporting and utilizing sales activities within CRM (Salesforce) to retain and build growth within regions.
  • Provide visibility to leadership of pipeline.
  • Undertaking charge of continuous change to reach and exceed goals.
  • Develop and maintain a large customer base to build strong relationships to sell within the MN, WI, IA and SD regions.
  • Proficient with Lube-Tech product and service offering and in-field knowledge.
  • Increase market penetration by identifying and converting business opportunities through the assistance of marketing and self-generated leads.
  • Working closely with other departments and team members to obtain new leads and opportunities.
  • Manage strategic pricing along with passing along price increases.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.

Outside Territory Manager

SYSCO Guest Supply
08.2007 - 06.2012
  • Develop and maintain relationships with customers through follow up and follow through.
  • Accountable for over 1.5 million in sales annually.
  • Developed quoting process and consistently utilize CRM to assist in streamlining customer needs.
  • Develop and maintain relationships with customers through follow up and follow through.
  • Work with Customer Service to investigate and solve customer problems along with follow ups in a timely manner.
  • Increase market penetration by identifying and converting business. opportunities through the assistance of marketing and self-generated leads.

Alternate Channel Sales Coordinator

Frontier Communications
09.2005 - 08.2007
  • Recruit, train and market sales agents to sell Frontier products throughout assigned territory of MN and WI.
  • Generate marketing plans for agents and supply them with products as needed.
  • Continuous prospecting within region to find qualified candidates to partner with.
  • Build and maintain relationships with sales agents across region.
  • Work with marketing team to develop and execute annual marketing plans.

Physician Support & Technical Service

Otto Bock
09.2003 - 09.2005
  • Conduct basic inspection of incoming and outgoing prosthetic and orthotic devices.
  • Maintain a high-quality product along with customer trust and relationship.
  • Evaluate incoming and outgoing products and work directly with practitioners and customers to troubleshoot defects or any issues with products.
  • Build and repair all aspects of a prosthetic limb from BK to AK.
  • Build foot orthosis and braces to assist in walking.

A & P Technician

Northwest Airlines
01.1997 - 04.2002
  • Maintain, repair, and modify aircraft systems and structures as well as structural and system components of moderate difficulty, modify flight controls, engines, hydraulics, pneumatics, fuel systems, and mechanical.
  • Assist in developing specialized fixtures, test equipment and procedures for failure analysis.
  • Calibrate/adjust equipment to ensure quality production utilizing calipers, micrometers, and protractors.
  • Operated a wide variety of hand and power tools including hoists, drills, hydraulic mule, precision measuring.
  • Followed company procedures to maintain the work environment in a neat and orderly condition.
  • Inspected machine parts for conformance and quality to product/customer specifications.
  • Interpreted schematic blueprints, wiring diagrams, performance specifications, and service manuals.

Education

AMT Degree in Aviation - Aviation Maintenance

Minneapolis Technical College
Minneapolis, MN
06.1993

Skills

  • Sales Management
  • Sales Process
  • Account Management
  • Sales Operations
  • Cold Calling
  • New Business Development
  • Salesforcecom
  • Sales Presentations
  • B2B
  • Management
  • Leadership
  • Key Account Management
  • Manufacturing and machining knowledge
  • Strong Mechanical aptitude
  • Oil Industry
  • Industrial lubrication and metal working
  • Microsoft Office
  • Manufacturing
  • Outside Sales
  • Quality Assurance
  • Strategic Planning
  • Relationship selling
  • Up selling and consultative selling
  • Lead Generation
  • Vendor Relations
  • Converting Leads

Accomplishments

  • Presidents Club 2 years in a row 2016-2017 (Lube-Tech).
  • Former member of the MPMA (MN Precision Manufacturing Assoc.) Publishing Committee.
  • Supervised a team of 7 staff members to build the Industrial Services division at Lube-Tech.
  • Created WHM Services and successfully developed a large customer portfolio.

Certification

Airframe and Powerplant Certificate

Timeline

Account Manager

Chemstation
10.2022 - 12.2023

Residential Remodeler Owner/Operator

WHM Services LLC
09.2020 - Current

Industrial Services Manager

Lubrication Technologies
01.2020 - 04.2020

Industrial Territory Manager

Lubrication Technologies
06.2012 - 01.2020

Outside Territory Manager

SYSCO Guest Supply
08.2007 - 06.2012

Alternate Channel Sales Coordinator

Frontier Communications
09.2005 - 08.2007

Physician Support & Technical Service

Otto Bock
09.2003 - 09.2005

A & P Technician

Northwest Airlines
01.1997 - 04.2002

AMT Degree in Aviation - Aviation Maintenance

Minneapolis Technical College

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Scott Wright