Scott Yingling

• Built relationships with customers and community to promote long term business growth.
• Became and maintained subject matter expertise.
• Stayed current on industry trends - how and if to implement them.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Met with customers to discuss and ascertain needs, tailor solutions.
• Achieved and exceeded company-defined sales quotas.
• Provided correct lighting based on customer needs, product specifications and applicable regulations.
• Collaborated with LED Directs owner to provide customer feedback and recommend operational changes.
• Consistently kept customers informed of promotions and sales.
• Created and implemented marketing strategies to our target and niche demographics.
• Identified new sales opportunities through cold calling, networking, marketing and prospective database leads.
• Generated advertising brochures, mailers, emails and handouts.
• Main point of contact for clients, fielding complaints and facilitating negotiations, resolving issues and reaching mutual conclusions.
• Maintained current knowledge of evolving changes in marketplace.
• Negotiated prices and terms of sales agreements.
• Executed full sales cycle. Manufacturer - Distribution*- Architects/Engineers - Electrical Companies - End User.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Developed, maintained and utilized diverse client base.
• Developed and maintained strong working relationships with professionals.
• Built diverse and consistent sales portfolio.

Outside sales for residential HVAC company.

• Built relationships with customers and community to promote long term business growth.
• Selected correct products based on customer needs and product specs.
• Informed customers of promotions to increase sales productivity and volume.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Completed 12 hours pre-op and post-op consultations
• Observed gallbladder surgery with Dr. Saville (Manhattan Surgery Center)
• Completed 84 ED hours with Doctors Bennett, Lockwood, Harper and Rosenberry.

• EMT: Assists ER Code Blue team with procedures, specimen collection, equipment, and supplies as necessary
• Documents vital signs and patient activities
• Answers patient and family questions and reports significant concerns to nurse
• Assists in triage when volume is high Observes patients in waiting room, repeats vital signs on patients waiting, assists RN with collection of specimens
• Uses infection control techniques in all patient care activities
• Accurately documents information in the appropriate place regarding patient care and/or response to care Clerk: Establishes priorities for day-to-day business office operations Maintains knowledge and proficiency with Order Entry on the computerized system Acts as focus of communication at the nursing station desk regarding all patient care activity, patient location and able to provide information and direction regarding the same Functions as communication focus during emergent situations, STAT requests and orders Effectively communicates with other team members in order to coordinate patient care

• Completed 102 volunteer hours while maintaining full-time student status at Kansas State University
• Aided current patients regarding healthcare needs and provided comfort care as necessary
• Familiarized self with hospital organizational structure and completed designated tasks of stocking inventory, transporting lab samples, and organizing paperwork.