SCOTT A. JOHNSON

Manufacturing and Environmental Services Executive- Jun 2016 - Feb 2023

• Indexed +100% of combined sales metrics and quotas every year.
• Managed book of business with base revenue of $550K/month
• Maintained high customer service and satisfaction standards while relationship building and issue resolution with large and complex companies
• Negotiated contracts for new and existing customers
• Collaborated with National Accounts group to secure new agreements
• Sourced and secured equipment if necessary for large projects and accounts
• Consulted with customers and advised on environmental opportunities and issues

Account Manager- Jan 2012 - May 2016

• Managed account base of revenue of over $350k/month
• Executed service agreements with customers that had never previously signed an contract
• Developed sustainability strategies for customers that were implemented
• Worked across departments and divisions to secure existing and new customers

Operations Manager- Feb 2009 - Dec 2011

• Implemented and standardized policies and procedures including safety, hiring, operations and accident investigation.
• Developed and executed programs that involved working with local government and building customer base via direct marketing and advertising
• Several re-routes to gain efficiency and improve productivity, and save over $150K/year

Territory Sales Manager AOM- Jan 2005 - Nov 2008

• Supervised 9 direct reports who serviced over 1K distribution locations
• Experienced in union negotiation: including decertification and vote against unionization
• Executed local program ensuring shelf space and product placement resulting in $25k extra revenue
• Developed schedule to service customers at correct intervals leading to 5% increase in sales, customer satisfaction and reduction in service issues

Territory Sales Manager Bulk- Jan 1998 - Dec 2004

• Converted sales system to help retain better employees and create opportunities to advance
• Convinced customer to change pricing strategy which resulted in +$30K revenue for PBG
• Solved issues with service and over budget overtime pay by implementing 4 day-10 hour work week
• Created new position to resolve service issues with Walmart, resulting in 15% sales increase

Territory Coordinator- Oct 1995 - Dec 1997

• Led various training sessions where over 90% of employees were certified
• Supported sales and operations activity to increase efficiency

Account Manager- Jun 1992 - Sep 1995

• Responsible for sales and merchandising of product at major retailers