Scott Andrew Bogucki
Portland,OR
Summary
Dedicated Hospitality professional with a history of exceeding company goals utilizing consistent and organized practices and strategies. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
26
26
years of professional experience
Work History
Corporate Director of Revenue
Springboard Hospitality
01.2022 - Current
- Direct oversight of revenue strategy, revenue operations and optimization for a portfolio of approximately 50 properties within the US.
- Oversight of a team of 12 Regional Directors of Revenue
- Strategic implementation of revenue enhancing systems and processes
- Standardization of forecasting and budgeting process
- Collaboration with Sales, Marketing and Distribution disciplines to drive strategic initiatives and address daily opportunities.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Corporate Director of Revenue
Provenance Hotels
10.2018 - 01.2022
- Direct oversight of all revenue management functions within the company (14 hotels)
- Transformed revenue culture with a strong hands-on approach, using clearly defined objectives while nurturing an inclusive strategy and execution team environment
- Standardized and automated daily pace reporting, budget/ forecast tracking and performance roll-ups
- Negotiated favorable terms on companywide contracts with service providers, consolidated systems/tools and implemented cost savings while upgrading technology stack (PMS/RMS/SCS).
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Corporate Director of Revenue
HRI Lodging
02.2017 - 10.2018
- Direct Revenue Management oversight of three properties within the independent portfolio: River’s Edge Hotel and Spa Portland Or., Casa Madrona Hotel and Spa, Sausalito Ca., Hotel Adeline, Scottsdale, Az
- Direct oversight of two DORs overseeing 5 other independent properties in the San Francisco, New Orleans and Jackson Hole areas
- Collaboration with VP of Revenue Management to help develop, implement and measure RM strategies within the HRI portfolio.
Director of Revenue
Four Seasons Hotel San
12.2014 - 01.2017
- Revenue Management for the 277-room Four Seasons Hotel San Francisco
- Provided direction and strategy for overall revenue maximization of this premiere luxury property
- Oversight of on property reservations call center with a Reservations manager and five reservations sales agents
- Consistently maintained leading RevPAR penetration for the city.
- Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
Director of Revenue
Omni Hotel San Francisco
07.2008 - 11.2014
- Revenue Management for the 362 room Omni Hotel San Francisco
- Provided leadership in developing, executing and measuring strategic revenue generation
- Active oversight of in-house reservations office with a group rooms coordinator and transient reservations coordinator.
Director of Revenue Management and Reservations
Hilton San Francisco
01.2005 - 07.2008
- Daily Revenue Management for the 544 room Hilton San Francisco Financial District
- Responsible for the oversight, training, and development of the Reservations Manager and on-site Group Coordinator
- Responsibilities also include website content and electronic marketing, managing the e-commerce relationships and agreements, and coordination with department heads in developing, promoting and executing room packages.
Regional Revenue Manager
Sage Hospitality Resources
01.2004 - 01.2005
- Revenue management for a portfolio of Sage Hospitality managed properties (between 9 and 16 Marriott branded properties), spanning from markets in Chicago, Central Illinois, Milwaukee, Wilmington DE & NC, Virginia Beach, Fayetteville NC, Louisville, Des Moines, Greensboro, Orlando, Savannah, Gainesville, and Kansas City.
Revenue and Reservations Manager
Brown Palace Hotel
10.2002 - 01.2004
- Daily Inventory and revenue management of the Brown Palace Hotel & Comfort Inn complex (472 room hotel complex: Brown Palace Hotel-Luxury-4 star 4 diamond and Comfort Inn-limited service-3 star 2 diamond)
- Direct management of incoming reservation call center for the complex (rooms and dining at the hotels 5 dining outlets) staff of six with an average call volume of over 300 calls per day.
Front Office Manager
Hotel Teatro
12.1997 - 10.2002
- Core member of opening staff
- Ensured the highest level of service in all front-of-house operations including guest reception, valet, bell stand, and concierge departments
- Responsible for guest service staffing, motivation, employee performance standards, reservations, billing errors, and reviewing shift and daily reports
- Other duties include training new hires, developing and implementing new procedures, and nurturing an enjoyable work environment
- Working knowledge of all hotel functions including audit, sales, maintenance, room service, evening turndown, and housekeeping.
Education
Bachelor of Science - Business Management, Economics
University of Colorado
Denver, CO2002
Metropolitan State University of Denver
Denver, CO1997
Jefferson County Open High School
Lakewood, CO1996
Skills
- Continuous Improvement Process Development
- Daily Reporting Standardization
- KPI goal setting and measuring
- Operating Budget and Pro Forma analysis
- Recruit and Motivation of Well-Qualified Directors
- Business Intelligence Champion
Timeline
Corporate Director of Revenue
Springboard Hospitality
01.2022 - Current
Corporate Director of Revenue
Provenance Hotels
10.2018 - 01.2022
Corporate Director of Revenue
HRI Lodging
02.2017 - 10.2018
Director of Revenue
Four Seasons Hotel San
12.2014 - 01.2017
Director of Revenue
Omni Hotel San Francisco
07.2008 - 11.2014
Director of Revenue Management and Reservations
Hilton San Francisco
01.2005 - 07.2008
Regional Revenue Manager
Sage Hospitality Resources
01.2004 - 01.2005
Revenue and Reservations Manager
Brown Palace Hotel
10.2002 - 01.2004
Front Office Manager
Hotel Teatro
12.1997 - 10.2002
Bachelor of Science - Business Management, Economics
University of Colorado
Metropolitan State University of Denver
Jefferson County Open High School
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