Scott "Blair" Goldsmith
Johnston,IA
Summary
Results-driven professional seeking a full-time position that offers professional challenges and the opportunity to utilize strong interpersonal skills, effective time management, and problem-solving expertise. Motivated to contribute abilities to a dynamic work environment, with a proven track record of successfully managing tasks and collaborating with diverse teams.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Probioferm LLC
09.2022 - 03.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Salesperson
AmeriGas Propane
06.2021 - 09.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
Home Mortgage Consultant / Loan Officer / Sales Specialist
Wells Fargo Home Mortgage
09.2018 - 05.2021
- Sold home loans, home equity lines of credit, and other mortgage related products
- Built strong relationships with consumers and helped them reach their personal and financial goals through homeownership
- Complete loan applications, price loans, lock loan rates, and communicate with borrowers throughout the loan process
- Communicated effectively with all stakeholders involved in mortgage transactions, fostering collaboration and success.
Fitness Professional
Lifetime Athletic
09.2017 - 01.2018
- Sold personal training sessions/packages as well as other lifetime products, services, and supplements
- Developed and delivered safe, professional, and comprehensive personal training programs to members
Assistant Fermentation Technician/Quality Control Technician
Probioferm LLC
01.2014 - 01.2017
- Operation of fermentation control systems
- Performed data base entry to computer programs to incorporate the Microbial Production and shelf-life studies in a database
- Assisted in finished goods production as needed
- R&D including testing of new supplement combinations and packaging options
- Organized work to meet demanding production goals.
Education
Bachelor of Human Sciences - Kinesiology/Exercise Science
Iowa State University
Ames, Iowa12.2016
Skills
- Customer relations
- Successful attainment of sales objectives
- Relationship building
- Customer-focused complaint resolution
- Lead generation
- Effective team collaboration
- Sales strategies
Timeline
Customer Service Representative
Probioferm LLC
09.2022 - 03.2025
Salesperson
AmeriGas Propane
06.2021 - 09.2022
Home Mortgage Consultant / Loan Officer / Sales Specialist
Wells Fargo Home Mortgage
09.2018 - 05.2021
Fitness Professional
Lifetime Athletic
09.2017 - 01.2018
Assistant Fermentation Technician/Quality Control Technician
Probioferm LLC
01.2014 - 01.2017
Bachelor of Human Sciences - Kinesiology/Exercise Science
Iowa State University