Summary
Overview
Work History
Education
Skills
Timeline
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Scott Noble

Windsor,CT

Summary

Dynamic Director oversees every facet of underwriting with strong project management and decision-making skills. Brings comprehensive knowledge of underwriting production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Lead Director, Business Project Program Management

Aetna/CVS
01.2021 - 10.2023
  • Directed 3 underwriting operations teams (Compliance, SG Audit, Plan Design) and provided corrective feedback to achieve daily and long-term goals
  • Collaborated with organizational leadership as part of executive team to guide operational strategy
  • Managed daily operations while overseeing hybrid and full-time work from home colleagues to foster increased productivity of Six Sigma project management team
  • Established annual departmental performance goals and provided feedback corporately and individually as necessary
  • Formed strategic partnerships and connected with product area, legal department, and corporate compliance to drive business development
  • Monitored office workflow and administrative processes to keep operations running smoothly
  • Evaluated company documentation to verify alignment with federal and state regulatory requirements.

Manager, Business Project Program Management

Aetna/CVS
01.2011 - 01.2021
  • Awarded additional responsibilities by managing 2 additional teams (Compliance, SG Audit)
  • Managed and motivated colleagues to increase profitability, productivity, and engagement in their work
  • Transitioned to Program Management of Middle Market Medicare Underwriting team
  • Managed conflict resolution by demonstrating active listening skills and negotiating to middle ground when possible
  • Cross-trained staff to maximize team agility and performance
  • Maximized performance by monitoring daily activities and mentoring team members
  • Managed onboarding of new employees with training and new hire documentation
  • Communicated clearly with colleagues, business partners, and stakeholders to keep everyone aligned and working toward established financial and business goals
  • Developed and implemented strategies to achieve financial and business goals.

Underwriting Unit Leader/Manager

Aetna/CVS
06.2006 - 12.2010
  • Demonstrated passion for learning and committed to continual improvement which was conveyed to team
  • Successfully worked within tight deadlines and within fast-paced environment
  • Managed team efficiently to ensure all tasks were completed within deadlines and within budget
  • Demonstrated respect, friendliness, and willingness to assist wherever needed
  • Coordinated with field colleagues regularly to meet and exceed expectations from plan sponsors
  • Volunteered to manage additional Medicare underwriting for team.

Education

Bachelor of Science Business Management -

Bryant College
Smithfield, RI
05.1992

Skills

  • Staff Development
  • Staff Management
  • Project Coordination
  • Issues Resolution
  • Problem-solving abilities

Timeline

Lead Director, Business Project Program Management

Aetna/CVS
01.2021 - 10.2023

Manager, Business Project Program Management

Aetna/CVS
01.2011 - 01.2021

Underwriting Unit Leader/Manager

Aetna/CVS
06.2006 - 12.2010

Bachelor of Science Business Management -

Bryant College

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Scott Noble