Scott David Gultz, MA
Dix Hills,NY
Summary
Accomplished Chief Information Officer with a proven track record at ATC Healthcare Services, LLC, excelling in IT Project Management and fostering team leadership. Spearheaded cloud solutions integration and digital transformation, achieving over 50% cost savings. Renowned for white-glove executive support and strategic IT asset lifecycle planning, consistently delivering competitive advantages and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Chief Information Officer
ATC Healthcare Services, LLC
04.2022 - Current
- Devised and wrote corporate technology procedures, modifying security policies for each worker level.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
- Led digital transformation initiatives to modernize business processes and improve overall efficiency.
- Searched for and approved purchases of new equipment.
- Spearheaded all I.T.- related initiatives involving migrating on-premises servers to the Cloud.
- Enhanced cybersecurity measures by conducting risk assessments and implementing security protocols.
- Evaluated emerging technologies to identify potential competitive advantages for adoption within the company''s strategic roadmap.
- Spearheaded cloud migration initiatives, resulting in increased scalability, flexibility, and cost reduction for the organization.
- Established a culture of continuous improvement within the IT department through regular performance evaluations and skill development opportunities.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Groomed team talents through robust professional development program and training opportunities.
- Polled department heads to assess current and projected IT needs.
Manager, Medical Center IT Clinical Support
NYU Langone Hospitals
04.2021 - 06.2022
- Train a team of fourteen Desktop Engineers on all procedures to support hardware and software in order to provide 24/7 365 coverage throughout the environment.
- Building relationships with MCIT Management, Hospital Leadership, Nurse Management, and Informaticists in order to break barriers and provide an excellent customer experience.
- Coordinate and oversee all hardware refresh projects ensuring deployments completed on time, on schedule, and under budget.
- Perform detailed reporting and ticket analysis to ensure tickets are addressed quickly, and any trending issues are found and addressed in a global manner.
- Revamped hiring process and procedures to make certain that qualified candidates are selected who will complement the team and provide increased support and efficiency to the department across all shifts 24/7 365.
- Provide supplemental coverage for other Clinical Teams at NYU locations when required.
- Responsible for all budgeting, forecasting, hardware orders, and maintaining supply inventory.
- Responsible for all staff administrative responsibilities including reviews, mentoring, scheduling, and disciplinary actions.
Director of Information Technology
Patek Phillipe
05.2013 - 04.2021
- Established strategic IT Asset Lifecycle planning upon entering organization. Speer-headed organizational-wide hardware refresh and brought all hardware to modern standards and instituted standard hardware refresh cycle.
- Supervised organizational-wide email migration to Exchange 365 and established Global Cloud Policy.
- Managed Windows 10 migration and deployment for the entire organization.
- Implemented BCP/Disaster Recovery Planning utilizing cloud solutions to insure quick recovery in case of catastrophe.
- Initiated review of all vendor products and applications being used by the business in order to reduce costs by renegotiating vendor contracts, eliminating superfluous and/or outdated products, utilizing cloud services to eliminate internal hardware overhead, consolidating licensing and services.
- Manage all IT budgeting and forecasting for Patek Philippe’s US region employing strategic negotiation methods for all vendor contracts to achieve an annual cost savings of over 50%.
- Coach team members and provide training to build on strengths, skills, and meet career goals, while allowing ownership of individual work within the confines and best interests of the organization.
- Continuously analyze IT Infrastructure to provide updates and implement problem solving strategies where needed.
- Direct the operation of phone systems, maintenance of wireless infrastructure, and video conferencing equipment to ensure seamless, organization-wide communication.
- Coordinate all web-related design projects to provide consistent and coherent online experiences.
Senior Telecommuting Support Engineer
Cleary, Gottlieb, Steen, & Hamilton, LLP
05.2007 - 01.2013
- Managed internal IT relationship between Partners, Attorneys, and administrative staff and acted as liaison to insure the vision and expectations of the Partnership were met.
- Worked with CIO to establish and create Strategic Global Policy Standards to facilitate remote work.
- Established Global Policy’s and Guidelines for remote office setups.
- Administered Tier-3 support to partners, associates, and administrative staff.
- Collaborated with organization -wide IT groups to ensure end-user support and business needs are met.
- Utilized expertise and knowledge of personal information technology equipment to make budget-friendly, yet high-performing recommendations, and later facilitating the data migration and full hardware setup of new equipment.
- Directed installation and configuration of Blackberry, Android, and iOS devices to establish seamless interaction with the firm’s email system.
Systems Administrator
Geneva Watch Group
02.2006 - 05.2007
- Oversaw day-to-day IT operations regularly updating all computer systems including Macintosh subset.
- Conducted maintenance on all technology systems utilizing troubleshooting skills to quickly solve issues.
- Supervised end-user support via help desk to guarantee customer satisfaction.
Education
Master of Arts - Informatics
University At Buffalo, State University of NY
Buffalo, NY05.2005
Advanced Studies Certification - Medical And Health Informatics
University At Buffalo, State University of NY
Buffalo, NY05.2005
Bachelor of Arts - Information Science & Policy
University At Albany, State University of NY
Albany, NY05.2003
Skills
- White Glove Executive Level Support
- End User Support
- Team Leadership & Mentoring
- ITIL Framework
- End user Training
- Asset Lifecycle Planning Initiatives
- IT Training
- IT Project Management
- BCP/Disaster Recovery Planning
- Best Practices
- Cloud Solutions Integration
- Budgeting & Forecasting
Certification
CompTIA A+ Certified Professional
Dell Certified Systems Expert
Timeline
Chief Information Officer
ATC Healthcare Services, LLC
04.2022 - Current
Manager, Medical Center IT Clinical Support
NYU Langone Hospitals
04.2021 - 06.2022
Director of Information Technology
Patek Phillipe
05.2013 - 04.2021
Senior Telecommuting Support Engineer
Cleary, Gottlieb, Steen, & Hamilton, LLP
05.2007 - 01.2013
Systems Administrator
Geneva Watch Group
02.2006 - 05.2007
CompTIA A+ Certified Professional
Dell Certified Systems Expert
Master of Arts - Informatics
University At Buffalo, State University of NY
Advanced Studies Certification - Medical And Health Informatics
University At Buffalo, State University of NY
Bachelor of Arts - Information Science & Policy
University At Albany, State University of NY
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