Scott E. McGinnis

Resourceful and reliable worker with excellent problem-solving skills and attention to detail. Proven to identify and resolve small and complex issues to provide excellent client services. Successful watch specialist skilled in caring for average and exceptional timepieces. Customizes approaches based on unique needs of special watches and clocks. Detail-oriented in cleaning and repairing any component. Organized server/shift leader/trainer with experience in multiple restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Caring Server Shift Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and diners. Proactive shift leader with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

I have 30+ years in customer service I am a very professional when it comes to dealing with the public as well as my co-workers and managers alike

I am a member of Downtown Presbyterian Church the oldest Presbyterian church in Nashville

• ABC certified in Alcohol Training - 5yr certification

I have been in the customer service industry for over 30 years and I have pretty much done everything in a restaurant except cook. I have worked retail as well on and off in that 30 year time frame as well doing everything from Jewelry sales to store manager. I have also worked in the convenient store field as an Asst Store Manager. As well as a customer service supervisor in a Department store chain. In September of 2019 I had to relinquish my title as watch specialist for Dillard's Department Store due to me being diagnosed with Lymphoma stage 4. Vanderbilt's Ingram Cancer Center and Dr. Reddy choose a very aggressive regiment of Chemotherapy which lasted six months and required multiple hospital stays. I had the misfortune of during my stay in the hospital for my final round of chemotherapy the day I was set to go home the country went on mandatory lockdown so I went from hospital to home and not being able to go out. On my Doctor's recommendation I was unable to rejoin the work force until my body was able to regain the strength required after such an intense battle. As of December 8th of 2021 I am still cancer free.