SCOTT E. WILLIAMS
Venice
Summary
Sales / Marketing / Store Operations Manager. Skilled on building and maintaining relationships, rapport and team building. Broad experience and creativity in sales revenue through Client and Account Management. Visual presentation, merchandising, space allocation, planogram, and promotion expertise. Ability to exceed company expectations in budgets, inventory management, and shrink control. Proficient with Microsoft Office Suite, Salesforce CRM, and Oracle NetSuite CRM.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Chaz 51 Steakhouse
01.2023
- Managed Fine dining operations including inventory, staffing, and customer relations
Director of Recruiting and Sales Trainer
Velocity Sports Performance
01.2006
- Increased membership sales by 75% within 3 months
- Developed and trained sales staff to double productivity
- Structured marketing plan for company-wide rollout
Seafood Department
Detwilers Fresh Market
01.2023 - 01.2025
- Maintain proper seafood preparation, display, and sales, including customer satisfaction
General Manager/Sales & Lead Generation Executive Manager
Team Octopus
01.2019 - 01.2023
- Develop action plans to strategically move sales forward. Increase sales by 300% in 6 months, 77.7%
- Close sales with customer interaction. Problem-solve sales appointments.
- Oversee sales and day to day management of the gym and classes.
Seasonal Executive Sales Manager
Blue World Pools
01.2019 - 01.2020
- Manage 250-350 contract sales representatives.
- Close sales with customer interaction. Problem solve sales appointments.
- Logistical position 75 contract sales representatives to increase sales in markets.
Store Manager
Walmart
01.2018 - 01.2019
- Manage 8 Department managers and 68 associates directly, 175 indirectly.
- Analyzing data and metrics from sales to safety.
- National Food Safety Manager Certification.
Evening Sales Intake Coordinator
Treatment Management Behavioral Health
01.2017 - 01.2018
- Evaluating referrals. Verify that documentation is completed appropriately. If not, communicate with the Primary Care Physician and request face-to-face. Verify physician will sign all documentation and document in the summary section of Referral Assessment.
- Lead company in points (bookings) March 2018
- Fastest coordinator to reach 80 points in a month (March 2018)
- Top 1% in sales for 2 consecutive months using consultative selling techniques.
General Manager, Sales Manager
X3 Sports
01.2016 - 01.2018
- Increased sales every month over LY, #1 in the company in sales 2 months.
- Managed 2 managers and 17 employees, sales and personal trainers, and world champion martial artists.
- Drove upwards store membership sales, conducted skilled sales training, and controlled P&L.
General Branch Sales Manager
Sears Outlets
01.2014 - 01.2016
- Opened and managed new store, supervising store setup.
- #1 in credit card for 4 months and #2 warranty sales 3 months in 8 store districts
Behavioral Health Tech/Trainer
Atlanta Medical Centre Hospital
01.2009 - 01.2014
- Evaluating patients and referrals. Assist patients in Behavioral Health care. Five-year award received.
Market Sales Manager/Zone Manager
Lowes Home Improvement
01.2006 - 01.2009
- Developed and trained over 130 sales specialists in 12 stores.
- Exceeded company objectives by 2% in installation in 4 stores.
General Manager (2006) & Market Sales Manager (2006)
Sports Authority
01.1997 - 01.2006
- Increased retail sales in one store from last to first place and another from 6th place to second in a 12-store division.
- Negotiated a $100,000/year retail contract with a local Parks and Recreation Department
- Drove customer satisfaction from 3.13 to corporate objective of 4.27, consistently ranked in top two stores within district.
Education
Certification - IT Network Security
CompTIA
Baltimore, MDBachelor of Science - Hospitality
University of South Carolina
Columbia, SC01.1992
Skills
- Sales/Sales Growth: Producing sales growth through metrics, measuring the ability of sales teams to increase revenue over a fixed period of time Successful experience selling goods and services sold in each time period in response to an acquisition, appropriation, requisition, or a direct interaction with the buyer at the point of sale
- Negotiation Skills: Experience maintaining dialogues between parties intending to reach a beneficial outcome over issues where a conflict exists with respect to contracts, pricing, and delivery
- Market Development: Experience developing growth strategies that identifies and develops new market segments for current products, market development, and targeting non buying customers in new segments Promotional plans for products and services Training sales staff
- Customer Service: Excellence in customer service provisioning of service to customers before, during and after a purchase
- Store Management: Experience planning and directing the day-to-day operations of the store Developing strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base
- Budget Management: Experience conducting analysis, organization and oversight of costs and expenditures for the business or organization Adhering to strict internal protocols on expenditures, allowing continued smooth operations and growth
- Multi-Unit Management: Experience ensuring store sales goals are being met Handling all stores operations and sales management leadership to a specified sales territory by developing and implementing sales plans Performing sales forecasting
Certification
- CompTIA Network+, Security +, Amazon AWS SSA solutions architect
- Assisted Living Facilities Certifications
Accomplishments
Customer Service Award-Sears
Timeline
General Manager
Chaz 51 Steakhouse
01.2023
Seafood Department
Detwilers Fresh Market
01.2023 - 01.2025
General Manager/Sales & Lead Generation Executive Manager
Team Octopus
01.2019 - 01.2023
Seasonal Executive Sales Manager
Blue World Pools
01.2019 - 01.2020
Store Manager
Walmart
01.2018 - 01.2019
Evening Sales Intake Coordinator
Treatment Management Behavioral Health
01.2017 - 01.2018
General Manager, Sales Manager
X3 Sports
01.2016 - 01.2018
General Branch Sales Manager
Sears Outlets
01.2014 - 01.2016
Behavioral Health Tech/Trainer
Atlanta Medical Centre Hospital
01.2009 - 01.2014
Director of Recruiting and Sales Trainer
Velocity Sports Performance
01.2006
Market Sales Manager/Zone Manager
Lowes Home Improvement
01.2006 - 01.2009
General Manager (2006) & Market Sales Manager (2006)
Sports Authority
01.1997 - 01.2006
Bachelor of Science - Hospitality
University of South Carolina
Certification - IT Network Security
CompTIA
Similar Profiles
Jazmin ReinhardtJazmin Reinhardt
Pantry Worker at Chaz 51Pantry Worker at Chaz 51
Jicarcea TaylorJicarcea Taylor
Fedex Ground Delivery Driver at Chaz EnterprisesFedex Ground Delivery Driver at Chaz Enterprises
DYSO DELIMADYSO DELIMA
Cook/Kitchen Helper at Eatz Chaz VouzCook/Kitchen Helper at Eatz Chaz Vouz
Jessica MatkovichJessica Matkovich
Team Leader at Goodwill Southeastern GeorgiaTeam Leader at Goodwill Southeastern Georgia
Mason ShadelMason Shadel
Groundskeeper at First Baptist Church VeniceGroundskeeper at First Baptist Church Venice