Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Faucher

Westminster,MA

Summary

Resourceful Data Entry Administrator with years of experience in data management and operational support within the retail and home services industries. Proficient in Microsoft Excel and PDI software, successfully managing pricing strategies and vendor relationships. Ten years of face-to-face customer service experience. Received the award of Employee of the Month twice, and Employee of the Year once, at Hannaford, due to a good work ethic and outstanding customer service.

Overview

13
13
years of professional experience

Work History

Part Time Accounting Processor

Retail Management Inc
Remote
11.2024 - Current

RMI is a contract operations & accounting services company that assists in operations for c-store/fuel store, food-service (QSR or deli), liquor, tobacco or other specialty retail business.

  • Performed monthly reconciliations of vendor invoices through the PDI Enterprise software
  • Maintained organized filing systems for invoices, receipts, and other financial records for easy retrieval during audits or inquiries
  • Assisted in the preparation of month-end close activities by providing necessary documentation and supporting schedules
  • Developed strong relationships with vendors through effective communication and prompt resolution of payment issues
  • RMI is a contract operations & accounting services company that assists in operations for c-store/fuel store, food-service (QSR or deli), liquor, tobacco or other specialty retail business.

Full Time Pricebook Administrator

Apex Service Partners
Remote
04.2023 - Current

APEX Service Partners is a home services company that repairs and installs all things Plumbing, Electrical and HVAC.

  • Export, build and import Microsoft Excel data sheets utilizing the Service Titan software. Create and edit formulas on Excel to create prices for service and equipment tasks based on material costs, task hours, billable hour rates, markups and fees and membership deductions.
  • Communicate updates to location market area presidents, regional managers and location managers before and after implementation of price changes, proposal and estimate adjustments, new tasks, and all other updates.
  • Manage the creation of new proposals, estimates, job types, business units, task codes, materials and SKU assets.
  • Troubleshoot and solve any issues that service technicians are having with their mobile software.
  • Add and edit vendor warehouses into the database and attach material costs to each individual material code.
  • Implement quarterly price increases based on sales reports via Power BI.
  • APEX Service Partners is a home services company that repairs and installs all things Plumbing, Electrical and HVAC.

Full Time Pricebook Analyst

Cumberland Farms
Westborough, MA
07.2020 - 04.2023

Cumberland Farms is a convenience store chain with packaged snacks, cold drinks, prepared foods & more.

  • Process data in PDI software including but not limited to: Vendor / retail cost adjustments and corrections, authorizing items to store locations, invoice corrections, discontinuing items.
  • Respond to and complete service request tickets that are sent in via the Service Channel software.
  • Filling out different types of spreadsheets in Microsoft Excel which are then imported into PDI and processed to authorize new items, adjust promo retails across vendors / states, discontinue items that are no longer authorized, etc.
  • Work with additional software such as Focal Point and Fintech.
  • Cumberland Farms is a convenience store chain with packaged snacks, cold drinks, prepared foods & more.

Full Time HR Operations Coordinator

Cumberland Farms
Westborough, MA
12.2019 - 06.2020

Cumberland Farms is a convenience store chain with packaged snacks, cold drinks, prepared foods & more.

  • Process new hires, rehires, transfers, pay changes and terminations through Paycor and UltiPro software.
  • Initiate and reply to calls and emails from current and former employees of brands owned by EG Group regarding various things such as W2 documentation, I9 documentation, WOTC documentation, local tax laws, etc.
  • Troubleshoot technical issues that employees encounter when registering / logging into their personal Paycor / UltiPro accounts.
  • Enter data into various forms with speed and accuracy before deadlines.
  • Cumberland Farms is a convenience store chain with packaged snacks, cold drinks, prepared foods & more.

Full Time Produce Associate

Hannaford Brothers Company
Lunenburg, MA
01.2013 - 12.2019

Hannaford is a supermarket chain operating in New England.

  • Maintain quality and replenish products to ensure in stock conditions at all times.
  • Accurately place orders for department products.
  • Accurately count inventory of products in the department.
  • Receive and verify deliveries before transporting them to the produce department.
  • Hannaford is a supermarket chain operating in New England.

Education

High school diploma - Vocational

Montachusett Regional Vocational Technical School
Fitchburg, MA
06.2009

Skills

  • UltiPro
  • Help Desk
  • Customer support
  • Data entry
  • Marketing
  • Pricing
  • Microsoft Office
  • Communication skills
  • Human resources
  • Customer service
  • Google Suite
  • Data analysis skills
  • Software Troubleshooting
  • Cost management
  • System Administration
  • Accounts payable processing
  • Bank reconciliation
  • Vendor relations
  • PDI software
  • Invoice verification

Timeline

Part Time Accounting Processor

Retail Management Inc
11.2024 - Current

Full Time Pricebook Administrator

Apex Service Partners
04.2023 - Current

Full Time Pricebook Analyst

Cumberland Farms
07.2020 - 04.2023

Full Time HR Operations Coordinator

Cumberland Farms
12.2019 - 06.2020

Full Time Produce Associate

Hannaford Brothers Company
01.2013 - 12.2019

High school diploma - Vocational

Montachusett Regional Vocational Technical School