Scott H Hollingsworth
Sr. Technical Lead
Spanish Fort,AL
Summary
Meticulous Technical Lead strictly adheres to both client-provided technical requirements and internal business goals. Balances project prioritization to fulfill both contractual obligations and internal revenue requirements. Provides foresight and management designed to grow satisfied customer bases and revenue figures.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
6
6
Certificates
Work History
Sr. Technical Lead
Encore
01.2015 - Current
- The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
Business Center Manager
Encore
09.2018 - 09.2021
- I was in charge of keeping supplies in stock for me and the quests of the
- Hotel
- In charge of printing any requests for the hotel or for guests staying at the hotel
- Keeping the public work area clean and stocked for use at any time
- Work with Microsoft Word, Excel, Power Point, and many other computer programs
- Work with shipping and vendor orders for clients on site during a convention.
Lead Server
Baumhower’s Restaurant
02.2012 - 03.2018
- Served tables for many years and made many connections with my customers and employees and management
- Had multiple regulars come back each week to request me
- Was team leader for 4 years
- As team leader I was in charge of assigning shift jobs to the team and insure the restaurant was clean and prepared for the next shift.
Loss Prevention Manager
Best Buy
08.2006 - 10.2009
- As Loss Prevention Manager I was in charge of security of the store and report theft and damaged products
- I did security checks of our systems and in charge of the camera feeds in the office
- Led the whole store in daily updates of our current and past shrink numbers, meaning the total loss of revenue we lost to stolen and damaged products from our overall gain.
Education
High School Diploma - General Studies
Daphne High School
01.2002 - 05.2006
Skills
Audio Visual (AV) Systemsundefined
Accomplishments
Here at my time at the Grand Hotel, I've been awarded the Gold Key many times for my hard work and drive to go above and beyond to assist the clients and hotel partners.
I was awarded Employee of the Month for my region with Encore for February 2023.
Certification
Professional Skills Level 100
Timeline
Technical Level 100
08-2023
Professional Skills Level 100
05-2023
Sales Level 100
05-2023
Leadership Level 100
04-2023
Technical Level 200
12-2022
Service Level 100
08-2022
Business Center Manager
Encore
09.2018 - 09.2021
Sr. Technical Lead
Encore
01.2015 - Current
Lead Server
Baumhower’s Restaurant
02.2012 - 03.2018
Loss Prevention Manager
Best Buy
08.2006 - 10.2009
High School Diploma - General Studies
Daphne High School
01.2002 - 05.2006
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