Summary
Overview
Work History
Education
Skills
Timeline
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Scottie Kiser

Walnut Cove,NC

Summary

Dynamic and detail-oriented professional with extensive experience as a Commercial Tire Service Technician at Goodyear Tire & Rubber. Proven expertise in tire installation and balancing, complemented by strong customer service skills. Consistently exceeded service expectations, enhancing customer satisfaction through efficient operations and meticulous attention to detail.

Experienced with tire installation, repair, and maintenance. Utilizes diagnostic tools and techniques to ensure vehicle safety and performance. Track record of providing reliable tire services and maintaining high standards of workmanship.

Professional tire technician with track record of delivering high-quality service and ensuring vehicle safety. Skilled in tire installation, repair, and maintenance, with strong emphasis on precision and efficiency. Known for collaborating effectively with team members and adapting to changing needs to achieve optimal results. Reliable and focused, with commitment to maintaining high standards in all tasks.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

18
18
years of professional experience

Work History

Commercial Tire Service Technician

Goodyear Tire & Rubber
Winston-Salem, NC
05.2022 - Current
  • Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
  • Documented tire repair and replacement activities to add to vehicles' service histories.
  • Managed inventory of tires, tools, and equipment to maintain adequate stock levels for efficient operations.
  • Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
  • Enhanced customer satisfaction by providing timely and accurate tire maintenance services.
  • Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
  • Optimized shop productivity by maintaining clean work areas free from debris or potential hazards that could impede operations or pose risks to staff members'' safety.
  • Collaborated with other technicians on challenging projects to achieve top-quality results for customers quickly.
  • Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
  • Regularly exceeded customer expectations with prompt service completion times and thorough vehicle inspections before returning vehicles to owners.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Inspected and maintained equipment to limit operational disruptions.
  • Assisted team by keeping shop tidy, clean, and free of safety hazards.
  • Repaired punctures by locating leaks, removing embedded objects, and patching holes.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Utilized specialized tools and equipment to safely remove and install tires.
  • Inflated tires to recommended pressure levels for tire and vehicle size.
  • Evaluated tire tread depth and air pressure to verify proper tire inflation.

Animal Control Director

Stokes County
1999 Sizemore Rd Germanton NC 27019
08.2020 - 05.2022

- Managed a budget for the fiscal year

- trained new employees about Being an Animal Control Officer

- Assured the Citizens of Stokes County were getting the service that they were anticipated of getting with the limited space that was available.

- Attended county officiated meetings regarding a department head.

- wrote budget request for the up coming year.

- worked closely with other county departments such as the Sheriff's office, Emergency Medical Service, Health Department, and the County Commissioners.

Animal Control Officer

Stokes County
1999 Sizemore Rd Germanton NC
08.2017 - 08.2020
  • Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
  • Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
  • Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
  • Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
  • Investigated and gathered information regarding animal-related complaints.
  • Captured domestic and wild animals.
  • Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
  • Unloaded and impounded animals received from animal control and public.
  • Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
  • Attended to calls reporting of wild animal bites.
  • Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
  • Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
  • Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
  • Supplied animals with food, water, and personal care.
  • Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
  • Prepared for prosecutions related to animal treatment and gave evidence in court.
  • Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
  • Wrote reports of activities and maintained files of impoundments and dispositions of animals.

Paint Technician

John Deere
1000 John Deere Rd Kernersville Nc
06.2013 - 09.2016
  • Assisted in training new technicians to improve overall team performance and productivity levels.
  • Improved turnaround times by coordinating tasks efficiently within the team, reducing unnecessary downtime between jobs.
  • Streamlined painting processes by developing customized spray patterns for various vehicle models.
  • Enhanced customer satisfaction by delivering high-quality finishes through precise attention to detail.
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Exceeded production targets consistently while maintaining a strong focus on quality control throughout the painting process.
  • Increased paint quality by implementing proper mixing techniques and ensuring accurate color matching.
  • Maintained a clean and organized workspace, promoting safety and efficiency in the paint booth.
  • Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
  • Held or positioned spray guns to direct spray onto articles.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Primed, painted, varnished and lacquered walls and surfaces.
  • Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Filled hoppers, reservoirs and pans with material used to coat, paint or spray using conveyors or pails.
  • Executed work orders for painting team as part of larger project schedule.
  • Turned dials, handwheels, valves or switches to regulate conveyor speeds, machine temperature, air pressure and circulation.

Warehouse Worker

LTD Farm and Garden
931 Meadowbrook Dr King NC
06.2008 - 06.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Store Associate

John Browns Country Store
4732 Nc HWY 66 S King NC
05.2007 - 06.2009
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Increased foot traffic with effective storefront merchandising and creative displays.
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.
  • Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

South Stokers High School
Stokes County
05-2007

Skills

  • Vehicle lifting
  • Power tools operation
  • Wheel balancing
  • Tire installation
  • Waste disposal
  • Manufacturer specifications
  • Sales support
  • Hand tools proficiency
  • Work order processing
  • Detail orientation
  • Tire mounting
  • Tire balancing
  • Machinery operation
  • Safety procedures
  • Facility cleaning
  • Time tracking
  • Mounting expertise
  • Commercial vehicle work
  • New tire installation
  • Leak repair
  • Customer service
  • Teamwork and collaboration
  • Teamwork
  • Rotation and balancing
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Tire rotations
  • Power tool operation
  • Team collaboration
  • Mechanical skills
  • Machine operation
  • Wheel removal
  • Hand and power tool operation
  • Adaptability and flexibility
  • Verbal and written communication
  • Cleaning skills
  • Heavy lifting
  • Clean driving record
  • Inspection skills
  • Safe vehicle lifting
  • Customer relations
  • Valve stem replacement
  • Proper tire inflation
  • Vehicle wheel mounting
  • Hand-eye coordination
  • Task prioritization
  • First aid knowledge
  • Tire damage assessment
  • Puncture sealing
  • Equipment operation
  • Self motivation
  • Automotive maintenance

Timeline

Commercial Tire Service Technician

Goodyear Tire & Rubber
05.2022 - Current

Animal Control Director

Stokes County
08.2020 - 05.2022

Animal Control Officer

Stokes County
08.2017 - 08.2020

Paint Technician

John Deere
06.2013 - 09.2016

Warehouse Worker

LTD Farm and Garden
06.2008 - 06.2013

Store Associate

John Browns Country Store
05.2007 - 06.2009

High School Diploma -

South Stokers High School
Scottie Kiser