Scottie Williams
Waverly
Summary
Logistics professional with comprehensive experience in package handling and warehouse operations. Known for reliability and commitment to maintaining safe and efficient work environment. Brings strong focus on teamwork and adaptability to changing demands, ensuring smooth operations and consistent results.
Overview
8
8
years of professional experience
Work History
Preloader
United Postal Service, UPS
Chillicothe, OH
09.2017 - Current
- Loaded and unloaded materials by hand or with equipment to help team meet work demands
- Checked all load-related documentation to ensure that it is complete and accurate
- Read and attached appropriate labels and tags to products and packages for identification purposes
- Assisted delivery drivers to make timely deliveries during peak season
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
Customer Service Coordinator
Walmart Transportation, LLC
Grove City, Ohio
02.2022 - 04.2024
- Resolved concerns with products or services to help with retention and drive sales
- Managed vendor performance to maximize profitability and achieve financial objectives
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated logistics for customer orders.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Homecare Equipment Processor
Adena Regional Medical Center
Chillicothe, OH
12.2016 - 05.2017
- Performed inspections of delivery contents, verifying accuracy against physician orders
- Worked with patients and representatives to handle pickup and delivery needs of homecare supplies
- Sanitized and examined homecare equipment to ensure quality and efficiency of equipment
- Determined most effective routes of delivery by mapping out location and mileage to ensure proper time management
- Delivered exceptional customer service while assisting clients with their specific needs related to processed equipment orders or inquiries.
Fuel Clerk
Kroger
Waverly, OH
08.2016 - 12.2016
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Ensured regulatory compliance by keeping thorough documentation regarding fuel deliveries and storage capacities.
- Maintained accurate records of daily transactions, ensuring financial accountability in revenue reporting.
- Improved customer satisfaction by providing friendly and efficient service at the fuel station.
Education
Certification - Accounting Technology And Bookkeeping
Columbus State Community College
Columbus, OH12-2025
High School Diploma - undefined
Waverly High School
Waverly, OH05.2013
Skills
- Organization
- Friendly, positive attitude
- Critical thinking
- Time management
- Planning
- Customer service
- Microsoft Excel
- Microsoft Office
- Package handling
- Shipping and receiving
- Freight sorting
Timeline
Customer Service Coordinator
Walmart Transportation, LLC
02.2022 - 04.2024
Preloader
United Postal Service, UPS
09.2017 - Current
Homecare Equipment Processor
Adena Regional Medical Center
12.2016 - 05.2017
Fuel Clerk
Kroger
08.2016 - 12.2016
High School Diploma - undefined
Waverly High School
Certification - Accounting Technology And Bookkeeping
Columbus State Community College