Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

SCOTTLYND FARMER

Starbucks
Sioux Falls,SD
1
Certification
6
years of professional experience

My background summary includes my skills with people and communication, along with being able to work independently and dependently. I always put 100% into my work and can handle my work load.

Professional, skilled in providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Work History

Summer Nanny

2 Months
Sopinski Family | 06.2023 - 08.2023
  • Administered medications and kept accurate records.
  • Helped children with homework assignments and special projects in a variety of subjects in order to help them succeed academically.
  • Created a clean and welcoming home by tidying toys and arranging furniture for parents' return.
  • Taught the kids to be patient and understanding of others.
  • Developed strong bonds with children by inquiring about their school, friends, and hobbies.
  • Planned and participated in leisure activities such as games and puzzles.
  • Limited TV and mobile device time by playing games and reading books to young children.
  • Drove children to and from school, medical appointments, and extracurricular activities in a safe manner.
  • Prepared nutritious breakfasts, lunches, dinners, and snacks for the kids.
  • Was in charge of preparing, serving, and cleaning daily meals for children.
  • Consistently enforced disciplinary limits in order to create a structured learning environment.
  • Was open and honest with the parents of the children about their daily activities and behaviors.
  • Organized and cleaned the house by picking up toys and tidying up for a clean house before the parents arrived after activities.

Barista Shift Lead

7 Months
Scooter's Coffee | 10.2022 - 05.2023
  • Trained workers in food preparation and customer-facing roles, enhancing team collaboration and service quality.
  • Managed day-to-day activities of [Number] employees in [Type] establishment, creating an inspiring environment that boosted employee morale.
  • Completed end-of-day financial tasks for cash and card transactions totaling over $[Amount] daily, ensuring accurate financial reporting.

Barista Shift Lead

1 Year 10 Months
Dunkin' | 02.2021 - 12.2022
  • Was in charge of the day-to-day activities of employees in establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Provided in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Accurately completed end-of-day financial tasks in cash and card transactions on a daily basis.

Daycare Worker

10 Months
Elkhorn Public School Foundation | 12.2021 - 10.2022
  • Taught kids how to organize their toys, wash their hands, and by example.
  • Was in charge of activities for over 50 children ranging in age from 6 to 11.
  • Used positive reinforcement techniques to encourage patience and other positive behaviors in children.
  • Created a fun and safe learning environment for a group of children with a variety of learning styles.
  • Kept an eye on the entrances and exits to make sure the kids didn't wander too far away from the important areas.
  • Sanitized dishes, tabletops, toys, and other frequently touched surfaces to prevent germs from spreading.
  • Efficiently handled daily administrative tasks, such as updating attendance and requesting new supplies, in order to spend as little time as possible away from the children.
  • Created welcoming, caring environments for all children by establishing and enforcing rules to ensure their safety.
  • Taught social, communicative, and problem-solving skills to children individually and in groups.
  • Assisted children in developing motor skills in preparation for preschool and kindergarten.
  • Provided nurturing and age-appropriate care to children ranging in age from 6 to 11.
  • Observed play activities in order to identify both positive and negative behaviors.
  • Kept a daily log of observations, meals, and any medications given for acute or chronic conditions in my permanent records.
  • Was in charge of ensuring the safety and security of all children in my care.
  • Prepared nutritious foods and beverages for children based on dietary recommendations and personal preferences.
  • Used behavior redirection observed play activities to identify positive behaviors and areas for improvement, and when necessary.

Resident Assistant

2 Months
Sanford Health | 01.2024 - 03.2024
  • Assisted residents with daily living activities while preserving dignity and independence.
  • Documented care observations accurately in resident records and shift reports.
  • Responded calmly to resident concerns and escalated urgent needs appropriately.
  • Maintained clean, safe living spaces following infection control and safety procedures.
  • Assisted residents in preparing for activity and social programs.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

Coffee Barista

1 Year 9 Months
Coffee Cup Travel Plaza | 09.2024 - 06.2026
  • Prepared espresso beverages, drip coffee, and specialty drinks following recipe standards.
  • Operated POS system, processed payments, and handled customer orders accurately.
  • Maintained clean, organized beverage station and restocked cups, syrups, and supplies.
  • Delivered fast, courteous service to travelers during high-volume rush periods.
  • Resolved guest concerns promptly while maintaining calm, professional service.
  • Trained new baristas on drink preparation, station setup, and service procedures.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Maintained regular and consistent attendance and punctuality.

Barista

6 Months
Starbucks | 05.2026 - Current
  • Operated espresso machines, grinders, and blenders to prepare beverages with consistency and speed.
  • Delivered customized drink orders while following recipe standards and customer preferences.
  • Handled cash register transactions and mobile order pickup with accuracy and efficiency.
  • Maintained clean workstations, sanitized equipment, and restocked supplies throughout shift.
  • Supported opening and closing routines, including setup, cleanup, and product rotation.
  • Trained new baristas on beverage preparation, register procedures, and store standards.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School

Elkhorn High School | Omaha, NE | 01-2023

Bachelor of Social Science - Social Work

University of South Dakota | Vermillion, SD | 05-2028

Some college (No degree)

  • Coyotes Against Cancer Member
  • Classes Tuesday, Wednesday, and Thursday: 8am-4pm
  • Awarded Finalist for USD Advocacy Speakers Night
  • AWOL Member

Skills

Problem resolution
Communications
Customer service
Inventory controls
Time management
Friendly and outgoing
Team player
Problem-solving
Cash handling
Opening and closing duties
Exceptional customer service
Team leadership
Adaptive and creative

Accomplishments

  • Served as my high school's yearbook's editor in chief to the largest staff ever recorded.
  • State runner up at NSPA journalism
  • Awarded a nursing scholarship of 1,500

Certification

  • Mental Health First Aid, National Council for Mental Wellbeing - 3/18/2026-3/18/2029
  • Certified QPR, QPR Institute - 10/2/2026-10/2/2028

Timeline

Barista

Starbucks
05.2026 - CurrentRead More

Coffee Barista

Coffee Cup Travel Plaza
09.2024 - 06.2026Read More

Resident Assistant

Sanford Health
01.2024 - 03.2024Read More

Summer Nanny

Sopinski Family
06.2023 - 08.2023Read More

Barista Shift Lead

Scooter's Coffee
10.2022 - 05.2023Read More

Daycare Worker

Elkhorn Public School Foundation
12.2021 - 10.2022Read More

Barista Shift Lead

Dunkin'
02.2021 - 12.2022Read More

Elkhorn High School

High School
Read More

University of South Dakota

Bachelor of Social Science from Social Work
Read More
SCOTTLYND FARMER