SCOTT BAKA

Experienced and detail-oriented lab manager with a strong analytical mindset. Skilled in leading and motivating team members to foster a positive work culture within the laboratory. Proactively initiated and analyzed new product development, resulting in improvements to the current product line. Successfully streamlined lab processes and collaborated with other departments to prioritize tasks based on their impact on revenue, TAT, and patient care. Committed to creating a collaborative environment that encourages participation from all levels of the organization. Took ownership of contacting accounts to resolve problems and emphasized strong communication among team members to ensure the smooth flow of relevant information. Utilized project management techniques to effectively support all operational projects.

• Project Management, Started and completed assigned tasks/projects as directed by manager., Initiated and directed LEAN projects with over 100K in yearly savings., Identified LEAN project that will result in over 750K yearly savings., Identified areas of improvement within the operations and presented Project plans for implementation., Budgeted equipment purchases for implementation of new LIS in laboratory., MS Project, Digital Pathology Global Validation / Assisted in Digital Pathology pharmaceutical study with GSK, Additional projects as assigned
• Quality Assurance, Conducted specimen tracer audits and internal lab audits for additional departments., Conduct CAP self-inspection readiness for additional departments., Assisted in getting Anatomic Pathology lab prepared for ISO Accreditation., Initiate and monitor all Quality Events for the Atlantic Division for Anatomic Pathology., Draft and review departmental SOP's for compliance and effectiveness., Provide daily / weekly / monthly TAT reports for department
• Healthcare Administration, Applied Project Management techniques in Risk identification, communication and coordination., Track and trend operations data for Management., Assist in the on-going development of Exemplar making recommendations for overall efficiency and production, Intermediate Excel and Microsoft Office skills.
• Customer Service/Sales and Relations, Oversaw the overall facets of retail operations including supervision of additional employees, development of sales levels, product demonstration, troubleshooting, and customer service., Built strong relationships with customers and identified areas for improvement to provide excellent client service.
• Communication and Coordination, Maintained active interaction with a wide range of people utilizing a friendly approach in exchanging information throughout office operations., Lead meetings with all levels of management.
• Prioritization and Time Management, Handled and accomplished assigned tasks within the allotted timeline as well as fostered an environment promoting effectiveness., Determined activities around priorities and reduced time spent for non-priority projects to ensure compliance with deadlines.
• Organizational and Problem Resolution Skills, Identify and provide appropriate courses of action to any encountered issues throughout the operation., Constantly exploring solutions for problems that may arise from operations, customer support, QA, or IT hardware install and troubleshoot.

• American Society of Clinical Pathology (ASCP)
• Project Management Institute PMI

I enjoy road cycling, hiking, and overall outdoor activities. Traveling to new places and immersing in new experiences is enjoyable.