Scott V. Needle
Seattle,WA
Summary
Experienced executive with over 20 years in technology operations, including software, supply chain and fulfillment, production optimization and continuous improvement. Proven skills in creating strategies, programs and products that drive tangible improvements to operational efficiency and bottom-line profits. Forward-thinking leadership, balancing customer obsession with the requirements of successful team development.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Principal, Amazon Partner Support and Solutions
Amazon
Seattle, WA
06.2020 - Current
- Principal and strategic lead for business partner integration, optimization and enablement of a 15,000 person, global operation spanning 17 countries
- Led PSAS' Global Program Management Office, in charge of strategic design, mechanism development and product optimization across four global regions and seven supporting business verticals
- Cross-functional program development/design, integrating across verticals, simplifying processes and building scalable business solutions for Amazon's 2MM+ global Selling Partners
- Continuous process improvement/operational excellence
Director of Program Management
Redfin
Seattle, WA
02.2019 - 05.2020
- Director and head of Redfin's technical PMO, Change Management and Internal Communications Teams
- Led a team of 10 PMs, CPMs and ICMs, managing testing, implementation and scaled roll out of all business- and customer-facing programs and products
- Integrated efforts and aligned resources across buy-side, sell-side, support operations, mortgage and title, and renovations verticals
- Drove a threefold increase in PMO output while also developing and structuring the strategic alliances between specific Redfin business leaders and their partner PMs
Senior Manager, Global Specialty Fulfillment
Amazon
Seattle, WA
02.2015 - 01.2019
- Head of GSF Central Operations Strategy & Integration, leading the cross-functional teams driving global process integration and centralization, operational benchmarking and standardization, launch and expansion, labor planning strategy, and operations analysis, performance tracking and reporting for global operations valued in excess of $400M USD annually.
- Led the cross-functional initiatives with retail/product, customer service, technology, and supply chain teams to build the standard and exception processes for the centralized operational management of Prime Now, Whole Foods Market, and Fresh.
- Last mile P&L leader for Whole Foods Market delivery operations.
- Developed/deployed the last mile quality standards, routing optimization and procedures for Global Specialty Fulfillment’s core businesses, including the development and expansion of Amazon’s best-in-class centralized operations group.
- Technical and non-Technical Program/Product Management
Senior Manager
Landmark Software
Houston, TX
11.2013 - 01.2015
- Senior Technical Program Manager
- Spearheaded Landmark’s internal business process improvement program, spanning the firm’s global domain, aligning internal processes with American Petroleum Institute quality management system requirements (API Spec Q2).
- Led a team of program, business development and software engineering managers, coordinating enterprise software implementation and optimization programs for 3 multi-national E&P firms with contracts valued in excess of $35M USD.
- Hand-selected by company leadership to architect and implement the first-ever upstream E&P Project Management and Process Optimization Center of Excellence.
Commanding Officer/Director of Operations
US Navy
Sigonella, Italy
08.2011 - 10.2013
- Chief Executive/Director of Operations for a US Navy aircraft squadron. Coordinated and managed an annual operating budget of $1.8M USD and capital hardware valued in excess of $30M USD, while directly leading 30 military and civilian personnel.
- Managed a parallel operating budget of $3.9M USD on behalf of Naval aviation units deployed to the European and African theaters of operation.
- Achieved two flawless program quality performance reviews, spanning all operational, production, safety and administrative aspects of the squadron’s annual operations.
Commanding Officer, Director of Operations
US Navy
Alameda, CA
07.2009 - 07.2011
- Chief Executive/Director of Operations of the Navy’s active duty and reserve activities in the northern San Francisco Bay Area, leading over 600 military and civilian personnel in 29 subordinate command while managing commercial facilities valued over $24M USD and an annual training budget in excess of $2.7M USD.
- Produced 100% operational excellence/readiness within 29 subordinate commands, ensuring flawless global deployment capability, including time-critical support following the Fukushima earthquake/tsunami.
- Recognized as the competitive #1 of 10 Commanding Officers in the Western US, awarded the top command of this type nation-wide in 2010.
Naval Officer
US Navy
San Diego, CA
12.1991 - 07.2009
- Director of Naval Aviation Operational Readiness and Resource Allocation Portfolio, leading the team that managed the Navy’s $5.4B USD annual flight budget.
- Technical Product Director/Authored Naval Aviation’s first-ever Defense Readiness Reporting System business intelligence architecture, an enterprise-level ecosystem of readiness production, contingency modeling, financial control, and data warehousing capabilities. This model was subsequently adopted by the Navy’s other war fighting and support enterprises, as was used as the foundational basis for the Marine Corps’ parallel system.
- Various US Navy aircraft squadrons, serving as a pilot in eight different types of aircraft and as an officer leading operations, aircraft maintenance, training systems and administration.
Education
Certified Lean Six Sigma Master Black Belt, Villanova/ASQ - undefined
2014
Project Management Professional, PMI - undefined
2014
Master's Certificate, Applied Project Management, Villanova - undefined
2013
Master of Business Administration - undefined
2011
Master's Certificate, Lean Six Sigma, Villanova - undefined
2011
Certified Lean Six Sigma Black Belt, Villanova/ASQ -
2011
Bachelor of Science - Journalism
University of Florida
1991
Skills
- Portfolio/Program/Project Management (technical and non-technical)
- Product Management (technical and non-technical)
- Lean/Six Sigma
- Enterprise Strategy Management
- Strategic Planning/P&L Management
- DEI & Employee Experience Strategy
- Change and Integration Management
Affiliations
20+ year fund-raiser for the Huntington's Disease Society of America
Certification
Lean/Six Sigma Master Black Belt
Project Management Professional
Timeline
Principal, Amazon Partner Support and Solutions
Amazon
06.2020 - Current
Director of Program Management
Redfin
02.2019 - 05.2020
Senior Manager, Global Specialty Fulfillment
Amazon
02.2015 - 01.2019
Senior Manager
Landmark Software
11.2013 - 01.2015
Commanding Officer/Director of Operations
US Navy
08.2011 - 10.2013
Commanding Officer, Director of Operations
US Navy
07.2009 - 07.2011
Naval Officer
US Navy
12.1991 - 07.2009
Certified Lean Six Sigma Master Black Belt, Villanova/ASQ - undefined
Project Management Professional, PMI - undefined
Master's Certificate, Applied Project Management, Villanova - undefined
Master of Business Administration - undefined
Master's Certificate, Lean Six Sigma, Villanova - undefined
Certified Lean Six Sigma Black Belt, Villanova/ASQ -
Bachelor of Science - Journalism
University of Florida
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