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Accomplished professional with extensive customer support experience at AT&T, excelling in technical troubleshooting and relationship management. Proven track record in achieving sales goals and enhancing customer satisfaction. Demonstrated leadership in the U.S. Army, raising team fitness by 22%. Skilled in CRM and communication, driving success through proactive problem-solving and attention to detail.

Dedicated work-from-home customer representative with excellent
communication skills and a proven track record of providing exceptional customer service. Proficient in handling inquiries, resolving issues, and ensuring customer satisfaction. Adaptable, detailed-oriented, and committed to maintaining a positive customer service experience in a remote environment.

Customer care professional with proven history of enhancing customer satisfaction and addressing inquiries efficiently. Focused on team collaboration and achieving positive outcomes, adaptable to changing needs. Skilled in communication and conflict resolution.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated Customer Service Representative with extensive experience in the Call Center industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Cayla A. Johnson

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Customer Care Representative

Intern

Student Athletic Trainer

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Bachelor of Science - Kinesiology

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Customer Care Representative

Intern

Student Athletic Trainer

Bachelor of Science - Kinesiology

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