Scotty Lee
Seattle
Summary
Dynamic and results-oriented professional with a proven track record at OnTrac Distribution Center and as Owner/Operations Manager at Independent Delivery. Excelled in reducing package damage rates and boosting customer satisfaction through innovative solutions and exceptional service. Skilled in freight handling and fostering team collaboration. Demonstrates strong physical stamina and adaptability, ensuring operational excellence.
Overview
27
27
years of professional experience
Work History
Package Handler
OnTrac Distribution Center
09.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Owner/Operations Manager
Independent Delivery
06.1998 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Associate of Arts - Music Therory
North Seattle Community College
Seattle, WA06-2004
Skills
- Heavy lifting
- Warehouse safety
- Truck loading and unloading
- Fragile item handling
- Shipping and receiving
- Maintaining equipment
- Pallet jack operation
- Package pickup and delivery
- Hand truck operation
- Physical stamina
Timeline
Package Handler
OnTrac Distribution Center
09.2024 - Current
Owner/Operations Manager
Independent Delivery
06.1998 - Current
Associate of Arts - Music Therory
North Seattle Community College
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