Scotty Marcott
387 Oak Street,TN
Summary
Driven professional with a proven track record of enhancing warehouse efficiency and safety at DSV Global Transport And Logistics through expert forklift operation and strict adherence to OSHA standards. Demonstrates exceptional teamwork and coordination, alongside leadership skills that have significantly improved team productivity and client satisfaction. Hardworking individual with extensive background operating heavy duty machinery on diverse range of construction sites and projects. Proactive team player troubleshoots issues with machinery and equipment to promote longevity of use and precisely manipulates controls and levers to navigate and operate machinery. Committed to maintaining service standards. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
4
4
years of professional experience
Work History
Receiving Forklift Operator
DSV Global Transport And Logistics
05.2024 - Current
- Maintained a clean and organized work area, contributing to overall warehouse safety and productivity.
- Assisted in inventory control, conducting regular cycle counts to maintain accurate stock levels.
- Ensured compliance with OSHA regulations, maintaining a safe and hazard-free working environment for all employees.
- Enhanced warehouse efficiency by accurately operating a forklift to unload and organize incoming shipments.
- Coordinated with supervisors to prioritize workload, optimizing workflow for maximum efficiency.
- Addressed any maintenance concerns regarding forklift equipment proactively, reducing potential delays in daily operations due to malfunctions or breakdowns.
- Conducted thorough inspections of forklift equipment, ensuring optimal performance and minimizing downtime.
- Managed time efficiently while balancing multiple priorities during peak times or special projects within the receiving department.
- Participated in ongoing training programs, staying current on industry best practices and improving personal skill sets.
- Reduced product damage by following proper handling procedures during the receiving process.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely in congested and confined areas using precision and accuracy.
Pizza Delivery Driver
Marcos Pizza
03.2024 - 07.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Assisted with sorting and organizing stockroom items.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Communicated regularly with dispatcher for delivery route details and changes.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Anything and Everything
Self Employed Worker
10.2020 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Mowing Crew Leader
Willy Tidwell
03.2022 - 10.2022
- Evaluated crew performance regularly, providing feedback and coaching to improve individual skills and overall team efficiency.
- Maintained safety standards within the crew, resulting in zero workplace incidents during tenure as leader.
- Collaborated with clients to understand their specific lawn care needs and preferences, tailoring our services accordingly.
- Safeguarded company property by enforcing security measures at job sites and during transport of equipment between locations.
- Maintained accurate records of completed jobs, invoicing clients promptly upon completion.
- Increased client retention through consistent delivery of high-quality mowing services.
- Enhanced customer satisfaction with thorough attention to detail in all mowing tasks.
- Fostered a healthy teamwork environment that encouraged open communication and mutual respect among colleagues.
- Continuously sought out opportunities for professional development within the landscaping industry, applying newly acquired knowledge to enhance our service offerings.
Lube Technician
Alexander Chevrolet GMC Buick
06.2020 - 09.2020
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
- Upheld high-quality standards in every task completed through rigorous compliance with company guidelines and manufacturer specifications.
Education
Waverly High School
Waverly, TNSkills
- Loading and unloading
- Workplace Cleanliness
- Order Picking
- Shipping and receiving
- Quality Inspection
- Problem-Solving
- Heavy Lifting
- OSHA Workplace Safety
- Safety awareness
- Material Handling
- Forklift Operator Certification
- Positive Attitude
- Teamwork and Coordination
- Good Communication
- Computer Skills
- Visual Inspection
- Safety Standards Compliance
- Material Loading and Unloading
- Memory Skills
- Time Management
- Hardworking and Responsible
- Decision-Making
- Requirements Analysis
- Product Promotions
- Leadership skills
Timeline
Receiving Forklift Operator
DSV Global Transport And Logistics
05.2024 - Current
Pizza Delivery Driver
Marcos Pizza
03.2024 - 07.2024
Mowing Crew Leader
Willy Tidwell
03.2022 - 10.2022
Anything and Everything
Self Employed Worker
10.2020 - 02.2024
Lube Technician
Alexander Chevrolet GMC Buick
06.2020 - 09.2020
Waverly High School
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