Scotty Samford
Lone Star College Lead Instructor
Conroe,TX
Summary
Director and Educator with solid history of successfully stepping into diverse industry and classroom environments and supporting employees with solid management skills, professional support and students with engaging lectures, discussions and activities. Implement intervention strategies and proformance improvement management techniques to enhance both employee and student success.
Overview
36
36
years of professional experience
3
3
Certifications
Work History
Director, Professional Phlebotomy Program
Boys and Girls Club of Walker County
09.2022 - Current
- Formulate, plan and evaluate lesson plans and examinations according to the National Accrediting Agency for Clinical Laboratory Scientists (NAACLS)
- Present instruction in the areas of phlebotomy, specimen collection, preparation, communicable disease prevention, and safety regulations
- Instruct students in the basics and proper procedure of vital signs (blood pressure, temperature, respiration)
- Analyze and evaluate student progression through examination
- Plan and execute instructional activities for student participation
- Prepare students for successful completion of the American Society of Clinical Pathologists (ASCP) national phlebotomy examination
- Supervise student’s clinical rotations through various accredited laboratories.
Lead Workforce Skills Instructor – Phlebotomy
Lone Star College System
01.2020 - Current
- Responsible for the oversite of 5 instructors at 5 Lone Star campuses
- Build and review syllabi for Professional Phlebotomy program
- Serve on advisory committee for Medical Laboratory Science program
- Develop and evaluate lesson plans to determine effectiveness and feasibility of delivery due time constraints
- Participate in high school demonstrations for phlebotomy
- Teach three phlebotomy classes at three different Lone Star Campus locations
- Deliver lecture and practical hours for all enrolled students
- Prepare students to sit for the ASCP, ASPT, AMT, NCCT, NPA certification boards
- Assist in placement of students for clinical externship
- Submit grades according to Lone Star College policy
- Responsible for hiring/dismissal and evaluation of adjunct instructors.
Supervisor, Patient Services
LabCorp
03.2011 - 01.2020
- Responsible for 3 Patient Service Centers, 19 IOPs (physician’s offices)
- Supervised 33 patient services technicians (PSTs)
- Monitor, evaluate, direct daily work activities and outcomes of a diverse group of PSTs
- Monitor and track patient laboratory test problems through the PROC system
- Investigate designated testing problems and provide formal feedback to responsible PST through the use of the OAR process
- Monitor Patient Service Center’s daily credit card capture, missed opportunities, notice of balance due activities and provide corrective action plans to executive management when warranted
- Promote PST participation in quarterly incentive program
- Approve/deny PST expense reports
- Monitor PSTs daily work hours to reduce/eliminate overtime
- Participate in divisional conference calls and provide information when required
- Assist KAE in establishing new client accounts; move, set-up clients/PSTs to new locations
- Provide training to new PSTs in customer service, PSC TOUCH system, specimen collection/processing, scheduling, OTS collection and processing, IOP functions to include the different types of requisition generation
- Provide required evaluations on assigned employees
- Provide special training to PSTs ie…team leads, floaters and temp employees, and externs from various Phlebotomy programs
- Submit all required investigations, corrective action plans, site visits, audits and inspections to Regional Manager by established deadlines
- Perform on-call supervisor duties
- Function as PST to ensure adequate coverage in PSCs, IOPs and Kelsey locations when assigned PST is absent
- Serve as counselor to employees when problems arise
- Receive, investigate, and provide corrective actions plans to patient complaints
- PLB request approvals/denials
- Participate in special projects when requested
- Maintain effective schedule to ensure client /PSC coverage.
Director, Professional Phlebotomy Program
Sam Houston State University
09.2001 - 08.2013
- Formulate, plan and evaluate lesson plans and examinations according to the National Accrediting Agency for Clinical Laboratory Scientists (NAACLS)
- Present instruction in the areas of phlebotomy, specimen collection, preparation, communicable disease prevention, and safety regulations
- Instruct students in the basics and proper procedure of vital signs (blood pressure, temperature, respiration)
- Analyze and evaluate student progression through examination
- Plan and execute instructional activities for student participation
- Prepare students for successful completion of the American Society of Clinical Pathologists (ASCP) national phlebotomy examination
- Supervise student’s clinical rotations through various accredited laboratories.
Administrative Associate
University of Texas Medical Branch – Correctional Managed Care
11.2009 - 02.2011
- Ensure Estelle RMF and Carole Young dialysis departments maintain TxDSHS accreditation necessary for daily dialysis activities
- Responsible for coordination of both the CKD and Pre-Renal Dialysis clinics to include proper identification of targeted patients
- Assist in scheduling DMS appointments
- Monitor and track patients and refusal of treatments
- Provide needed administrative report to all dialysis related clinics
- Serve and function as an active member of the Dialysis QAPI committee
- Consult with local, regional and state health agencies to maintain and achieve above standard of care status
- Assist in formulating definitions, standards and policies for dialysis policy and procedure manual
- Review and evaluate employee self evaluation, performance and attendance records
- Provide support to clerical department when short staffed
- Ensure adequate processes are in place that facilitates the completion and maintenance of the Correctional Managed Care End Stage Renal Disease Dashboard
- Assisted in the development of the “Vascular Access Information Systems” database
- Supervise a staff of 6
- Perform and submit all special request projects to Assistant Vice President of Inpatient Services for UTMB-CMC
- Ensure all technical and clinical dialysis staff maintain required and current credentials by monitoring staff credential database
- Developed and maintain dialysis QAPI trend analysis spreadsheet.
HIV/AIDS Program Coordinator/Training Coordinator/Public Health Technician III
Texas Department of Criminal Justice – Institutional Division
12.1996 - 11.2009
- Developed and maintain HIV/AIDS surveillance database
- Coordinate 120 Infectious Disease Nurses pertaining to HIV/AIDS policy and procedure
- Develop and present Infectious Disease training material for physicians, nurses and other healthcare providers on a quarterly schedule
- Conduct HIV/AIDS counseling classes for various healthcare providers
- Prepare statistical data for Community Based Organizations (CBO) and local, state and federal health agencies
- Serve and function as an active member of the Infection Control Committee for the Texas Department of Criminal Justice
- Consult with local, regional and state health agencies and community action groups concerning prevention, control, and treatment of HIV/AIDS
- Assist in formulating definitions, standards and policies for HIV/AIDS
- Review and evaluate laboratory results and recommend appropriate actions according to policy and procedure
- Provide counseling support to agency employees who have experienced occupational exposures.
Pharmacy Technician
Texas Department of Criminal Justice – Institutional Division/University of Texas Medical Branch
08.1995 - 12.1996
- Responsible for daily preparation, packaging, labeling and filling of medication orders
- Assisted in preparing, compounding, and prepackaging specific non-formulary medication orders
- Prepared and edited prescriptions labels
- Responsible I.V
- Preparation and distribution
- Responsible for p.m
- Shift non-formulary department
- Developed and implemented standards of procedure (SOP) for pharmacy non-formulary department.
Laboratory Technician IV
Texas Department of Criminal Justice – Institutional Division
11.1987 - 08.1995
- Responsible and supervised eight small production/collection laboratories
- Performed waived and moderately complex testing as outlined by the Clinical Laboratory Improvement Act of 1988 (CLIA’88) to include urinalysis (dipstick and microscopic), CBC (automated and manual counts and differentials) and various chemistries (Cholesterol, Triglycerides, LDL, HDL, Cardiac, Liver panels) and Serology (RPR, Monospot and HIV Preps.) Assisted in the implementation of a quality assurance and improvement program (QI/QA) and safety procedures for laboratory services
- Served on Infectious Disease committee for unit level issues
- Assisted Infectious Disease nurse in HIV pre and post counseling as mandated by Texas law
- Assisted in daily clinic duties (patient evals., I.V
- Administration, wound care and treatment)
- Assisted Infectious Disease nurse in patient care to include vital signs, immunizations, tuberculin skin tests and vaccinations
- Received HIV/AIDS counseling certification (June 12, 1991)
- Received national phlebotomy registration from the American Society of Clinical Pathologist (August 18, 1989)
- Participated in CAP (College of American Pathologist) inspections and evaluations.
Education
B.A.A.S. Health Services Administration - Health Services Administration
Texas A&M University-Commerce
05.2024
Skills
Staff Development/Training/Growth
undefinedCertification
HIV/AIDS Counselor
Affiliations
American Society for Clinical Pathologists
American Medical Technologist
American Society of Phlebotomy Technicians
American Heart Association
Professional References
Elizabeth Maloney, M.S., B.S.N., B.A., R.N., C.P.P.
Director, Continuing Education, Health Occupations
Lone Star College Systems Office
832.813.6247
elizabeth.f.maloney@lonestar.edu
Connection: Direct Supervisor of Professional Phlebotomy Program
Michelle Spencer, B.A.
Chief Executive Officer
Boys and Girls Club of Walker County
936.291.6054
mspencer@walkercountykids.org
Connection: Direct Supervisor of Adult Education Program
Alejandra Solis, M.A.
Director, Career/Tech/Continuing Education
Lone Star College - Tomball Campus
281.357.3716
alejandra.solis@lonestar.edu
Connection: Campus Director
Timeline
Director, Professional Phlebotomy Program
Boys and Girls Club of Walker County
09.2022 - Current
Lead Workforce Skills Instructor – Phlebotomy
Lone Star College System
01.2020 - Current
Supervisor, Patient Services
LabCorp
03.2011 - 01.2020
Administrative Associate
University of Texas Medical Branch – Correctional Managed Care
11.2009 - 02.2011
Director, Professional Phlebotomy Program
Sam Houston State University
09.2001 - 08.2013
HIV/AIDS Program Coordinator/Training Coordinator/Public Health Technician III
Texas Department of Criminal Justice – Institutional Division
12.1996 - 11.2009
Pharmacy Technician
Texas Department of Criminal Justice – Institutional Division/University of Texas Medical Branch
08.1995 - 12.1996
Laboratory Technician IV
Texas Department of Criminal Justice – Institutional Division
11.1987 - 08.1995
B.A.A.S. Health Services Administration - Health Services Administration
Texas A&M University-Commerce
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