Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scotty Swanson

Saginaw

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths, adept at creating personalized beverages and enhancing sales. Recognized for problem-solving and conflict mediation, fostering a positive team environment. Proven ability in cash handling, time management, and meeting customer demands with diligent and well-organized mentality, ensuring efficient operations while delivering a welcoming atmosphere for customers.


Overview

5
5
years of professional experience

Work History

Barista

Starbucks
10.2020 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with partners.
  • Handled customer complaints professionally and quickly with a friendly and helpful attitude.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Memorizing names/faces to create a positive and welcoming atmosphere.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

High School Diploma -

Heritage Highschool
Saginaw, MI

High School Diploma -

Saginaw Career Complex
Saginaw, MI

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Cash handling
  • Active listener
  • Problem-solving

  • Exceptional customer service
  • Adaptive and creative
  • Decision-making
  • Professional demeanor
  • Conflict mediation
  • Team player

Timeline

Barista

Starbucks
10.2020 - Current

High School Diploma -

Heritage Highschool

High School Diploma -

Saginaw Career Complex