Scotty L. Holloman
Dalzell,South Carolina
Summary
Proven professional with extensive experience as a Bank Teller at First Citizens Bank, demonstrating unparalleled attention to detail and a strong work ethic. Expert in managing high-volume transactions and ensuring customer satisfaction through professionalism and courtesy. Achieved record-low discrepancies, fostering trust and integrity among clients. Skilled in money handling and customer service, consistently exceeding employer expectations.
Overview
6
6
years of professional experience
Work History
Bank Teller
First Citizens Bank
07.2008 - 10.2008
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Restaurant Owner
Coner Grill
02.2007 - 05.2008
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Purchased food and cultivated strong vendor relationships.
Bank Teller
First Citizens Bank
07.2002 - 02.2007
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Reconciled cash drawer and resolved discrepancies.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
Education
High School Diploma -
Robert E. Lee Academy
Bishopville, SC05-1995
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Trustworthiness and integrity
- Strong work ethic
- Approachable
Timeline
Bank Teller
First Citizens Bank
07.2008 - 10.2008
Restaurant Owner
Coner Grill
02.2007 - 05.2008
Bank Teller
First Citizens Bank
07.2002 - 02.2007
High School Diploma -
Robert E. Lee Academy
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