Stephanie Cullen

Provide administrative & project management support including meeting & calendar management, executive level presentations, reporting, project management and team organization.

Provided clerical support including assisting engineers, taking phone calls, handling correspondence, creating presentations, performing research, and writing procedure manuals.

Supported Materials Lead in managing local and international suppliers for manufacturer of medical testing instruments and instrument consumables. Successfully negotiated with suppliers to ensure on-time delivery, quality and best price on daily basis.

Provided expert issue resolution. Supervised employees and assessed performances to determine training needs. Conducted in-store service training. Collaborated on service initiatives to increase sales. Interacted customers and store personnel daily to ensure high service expectations are met.

Analyzed and interpreted store trends to facilitate planning. Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement. Achieved and exceeded sales goals. Identified and pursued new opportunities. Played key role to support District Managers and corporate Store Operations team.