Overview
Work History
Education
Skills
Personal Qualities
Timeline
Generic

Scyndy C. Hesley

Westborough,MA

Overview

8
8
years of professional experience

Work History

Self Employment

SidSplendid Herbals
Worcester, MA
05.2022 - Current
  • Craft plant-based solutions for comprehensive well-being.
  • Sold items to identified market segments.

Customer Service Representative

Uhaul Moving And Storage
Worcester, MA
01.2023 - 01.2024
  • Interacted with clients both in-store and via telephone.
  • Provided effective solutions to customer issues.
  • Implemented calling strategies to pursue unpaid balances.

Medical Assistant

KNF&T Staffing Solutions
Marlborough, MA
01.2019 - 01.2020
  • Fill positions requiring specific skill sets for designated role
  • Answering phones, new patient enrollment, medical record keeping
  • Charge capture for EMR, patient record keeping

Pre-analysis assistant

Quest Diagnostics
Marlborough, MA
01.2018 - 01.2019
  • Collect and organize specimens submitted by patients
  • Categorize and log specimen into database for further analysis

Overnight Residential Counselor

Community Healthlink
Worcester, MA
01.2017 - 12.2017
  • Perform new client intake and orientation into program
  • Oversee client groups for daily activity
  • Perform room searches, drug screens, client searches
  • Lead group meetings, provide support and confidentiality to clients during crises

Education

Master Herbalist Certification -

International Open Academy
01.2021

Medical Assisting Certificate Program -

Salter College
West Boylston, MA
01.2016

Skills

  • Customer service
  • Book-keeping
  • Documenting
  • Answering phones
  • Flexibility
  • Scheduling appointments
  • Intake

Personal Qualities

  • Self-Starter
  • Detail-Oriented
  • Internally-Motivated

Timeline

Customer Service Representative

Uhaul Moving And Storage
01.2023 - 01.2024

Self Employment

SidSplendid Herbals
05.2022 - Current

Medical Assistant

KNF&T Staffing Solutions
01.2019 - 01.2020

Pre-analysis assistant

Quest Diagnostics
01.2018 - 01.2019

Overnight Residential Counselor

Community Healthlink
01.2017 - 12.2017

Master Herbalist Certification -

International Open Academy

Medical Assisting Certificate Program -

Salter College
Scyndy C. Hesley