Scyndy C. Hesley
Westborough,MA
Overview
8
8
years of professional experience
Work History
Self Employment
SidSplendid Herbals
Worcester, MA
2022.05 - Current
- Craft plant-based solutions for comprehensive well-being.
- Sold items to identified market segments.
Customer Service Representative
Uhaul Moving And Storage
Worcester, MA
2023.01 - 2024.01
- Interacted with clients both in-store and via telephone.
- Provided effective solutions to customer issues.
- Implemented calling strategies to pursue unpaid balances.
Medical Assistant
KNF&T Staffing Solutions
Marlborough, MA
2019.01 - 2020.01
- Fill positions requiring specific skill sets for designated role
- Answering phones, new patient enrollment, medical record keeping
- Charge capture for EMR, patient record keeping
Pre-analysis assistant
Quest Diagnostics
Marlborough, MA
2018.01 - 2019.01
- Collect and organize specimens submitted by patients
- Categorize and log specimen into database for further analysis
Overnight Residential Counselor
Community Healthlink
Worcester, MA
2017.01 - 2017.12
- Perform new client intake and orientation into program
- Oversee client groups for daily activity
- Perform room searches, drug screens, client searches
- Lead group meetings, provide support and confidentiality to clients during crises
Education
Master Herbalist Certification -
International Open Academy
01.2021
Medical Assisting Certificate Program -
Salter College
West Boylston, MA01.2016
Skills
- Customer service
- Book-keeping
- Documenting
- Answering phones
- Flexibility
- Scheduling appointments
- Intake
Personal Qualities
- Self-Starter
- Detail-Oriented
- Internally-Motivated
Timeline
Customer Service Representative
Uhaul Moving And Storage
2023.01 - 2024.01
Self Employment
SidSplendid Herbals
2022.05 - Current
Medical Assistant
KNF&T Staffing Solutions
2019.01 - 2020.01
Pre-analysis assistant
Quest Diagnostics
2018.01 - 2019.01
Overnight Residential Counselor
Community Healthlink
2017.01 - 2017.12
Master Herbalist Certification -
International Open Academy
Medical Assisting Certificate Program -
Salter College