Summary
Overview
Work History
Education
Skills
Timeline
Generic

SCOTT BRUCHER

Portage

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

26
26
years of professional experience

Work History

Network Administrator

Nelson Global Products
10.2022 - Current
  • Identified and immediately resolved issues with network devices.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Performed network security design and integration duties.

IT Manager

Nonn's Flooring
02.2018 - Current
  • Coordinated initial and additional resources to meet project needs.
  • Analyzed and established project critical paths by determining interdependencies.
  • Kept projects in line with budget, schedule, and content demands by closely monitoring the work of outside vendors.
  • Met deadlines by managing time effectively to complete multiple tasks.
  • Engaging with staff to make sure their needs are met in a timely manner.
  • Simplifying the network to troubleshoot for faster recovery.
  • Watching the IT budget, making sure we're not spending money on unneeded items or infrastructure.
  • Working with an outside company, giving them directions and tasks to do when I am busy with my projects/tasks.
  • Communicating with upper management on their needs and engaging on tasks that need to be completed to increase their job performance and productivity.
  • Security protocols - Increasing security on all levels.
  • Created end-user onboarding processes, developing standardized procedures to expedite initial setup and connection.
  • Managed maintenance, upgrade, and support of IT, voice, and data systems.
  • Oversaw IT department operations, planning and projects.
  • Organized routine maintenance to keep computer systems performing effectively and secured against unauthorized access.
  • Administered yearly budget with minimal waste or excess by carefully controlling expenses and managing procurement.
  • Determined feasibility, cost, and resource requirements for proposed system change.
  • Directed and planned installation and maintenance of computer hardware and software.
  • Coordinated smooth upgrades to modernize security systems, increasing security and performance.

Real Estate Broker & Real Estate Agent

Self Employed
06.2003 - 06.2022
  • Sell, for a fee, real estate owned by others.
  • Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
  • Manage or operate real estate offices, handling associated business details.
  • Check work completed by loan officers, attorneys, or other professionals to ensure that it is performed properly.
  • Flipping houses.
  • Handled user issues with personal computers, servers and specific applications.
  • Organized documents and data for prompt digitizing, keeping the organization's records accurate with the latest information.
  • Monitored system for equipment failure or errors in performance.
  • Produced reports by loading and manipulating the relevant data with [Software].

Network and Computer Systems Administrators

Clarity Technology Group
11.2017 - 02.2018
  • Use computers for various applications, such as database management or word processing.
  • Manage backup, security and user help systems.
  • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

IT Network Engineer

IT Pros
01.2016 - 11.2017
  • Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
  • Coordinate installation of new equipment.
  • Develop and implement solutions for network problems.
  • Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
  • Recommend network security measures, such as firewalls, network security audits, or automated security probes.
  • Communicate with customers, sales staff, or marketing staff to determine customer needs.
  • Coordinate network operations, maintenance, repairs, or upgrades.
  • Excellent oral and written communication skills with clients and internal staff.
  • VMware - Install and configure ESXi - Install and configure Veeam.
  • Active Directory & Exchange/Office 2016 Windows Server 2008/2012/2016.
  • Ubiquiti devices Troubleshooting/repairing computers.
  • Windows 7/10 troubleshooting.
  • Xendesktop.
  • VMWare Horizon View.
  • Office 365.
  • Oversaw network upgrade and expansion projects, including installing equipment and verifying the successful integration of new components.
  • Monitored and analyzed network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
  • Kept the network modern and scalable with continuous reviews and proactive maintenance.

Lead Network Technician

KC Computers
07.2013 - 01.2016
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Recommend new equipment or software packages.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Provide staff and users with assistance solving computer related concerns, such as malfunctions and program problems.
  • Train staff and users to work with computer systems and programs.
  • Excellent oral and written communication skills with clients and internal staff.
  • Cisco devices.
  • Barracuda devices.
  • VMware - Install and configure ESXi - Install and configure Veeam.
  • Symantec System Recovery.
  • Active Directory.
  • Exchange/Office 2013.
  • Windows Server 2008 & 2012 & 2016.
  • Netgear devices.
  • UniFi devices.
  • Troubleshooting/repairing computers.
  • Help desk technician Network Planning and Design.
  • Wireless networking.
  • DHCP/DNS.
  • Re-cabling network infrastructures.
  • Configuring Routers and switches.
  • Remote desktop support.
  • Windows 7 support.

Store manager

O'reilly Auto Parts
11.2011 - 08.2013
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Develop new business by contacting potential clients, making sales presentations, and writing proposals.
  • Increased revenue and reduced risk by enforcing company policies and improving operations.
  • Resolved problems, provided open communication, and recommended discipline and terminations.
  • Built relationships with vendors and monitored supply chain to spot and correct deficiencies.
  • Monitored and adjusted staff schedules based on business requirements.
  • Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews.

Sales Associate - Computer Tech

Staples
04.1999 - 12.2001
  • Assist customers by providing information and resolving their complaints.
  • Converse with customers to determine details of equipment problems.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Test new systems to ensure that they are in working order.
  • Operate machines to test functioning of parts or mechanisms.
  • Provided accurate information to help customers quickly navigate store and acquire items for purchase.
  • Set up computers, installed hardware and configured settings for customers.
  • Added new hardware, software, security patches and other updates to improve functionality of computer systems.

Education

No Degree - Information Technology

Madison Area Technical College
Madison, WI

General High School Education -

Portage High School
Portage, WI
06.2001

Skills

  • Troubleshooting
  • Time Management
  • Active Learning
  • Judgment and Decision-Making
  • Critical Thinking
  • Detailed Oriented
  • Very Organized
  • Communication skills
  • Equipment Maintenance
  • Troubleshooting Technology
  • Documentation
  • Keeping budgets under control
  • Oversee vendors
  • Manage schedules
  • Lead teams
  • Monitor performance
  • Technical onboarding design
  • Local access network planning
  • Teamwork
  • Operating system management
  • Technical support oversight
  • Project planning
  • Verbal communication
  • Googling Expert
  • User technical support
  • Multitasking
  • Network systems installation
  • Enterprise architecture
  • IT security policies
  • Budget administration
  • Project leadership
  • Self motivation
  • Hardware troubleshooting
  • Budget control
  • Network architecture

Timeline

Network Administrator

Nelson Global Products
10.2022 - Current

IT Manager

Nonn's Flooring
02.2018 - Current

Network and Computer Systems Administrators

Clarity Technology Group
11.2017 - 02.2018

IT Network Engineer

IT Pros
01.2016 - 11.2017

Lead Network Technician

KC Computers
07.2013 - 01.2016

Store manager

O'reilly Auto Parts
11.2011 - 08.2013

Real Estate Broker & Real Estate Agent

Self Employed
06.2003 - 06.2022

Sales Associate - Computer Tech

Staples
04.1999 - 12.2001

No Degree - Information Technology

Madison Area Technical College

General High School Education -

Portage High School

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SCOTT BRUCHER