Delia Garcia
South Houston,TX
Summary
Passionate Service Provider with exceptional knowledge of account management and report writing. Focused on ensuring client success through detailed plans and product recommendations. Dedicated to meeting long-term goals through effective prioritization of tasks. Organized Service Provider with 11 years of experience off and on caregiver elderly. Committed to providing individualized and comprehensive care to diverse clientele. Adept at writing, updating, negotiating and delivering contracts. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Self Employed & caregiver position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Self Employed/Service Provider
Garcia Services Of Any
02.2017 - Current
- Worked with others and maximize individual success.
- Helped others with services they need, ensuring high levels of satisfaction and loyalty.
- Verified others to service contracts via close monitoring.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Devised and implemented processes and procedures to streamline operations.
- Provide babysitter
- Housekeeping
- Sales/ mechanic
- Any service someone my need
Elderly Caregiver
Siblings Healthcare
08.2015 - 05.2021
- Resolved problems, improved operations and provided exceptional services
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities
- Developed strong communication and organizational skills through working on group projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems
- Making sure client took medicine
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted disabled clients to support independence and well-being.
- Developed and implemented individualized care plans to cater to client needs and better assist.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Liaised with key accounts to deliver targeted administrative household support.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Scheduled daily and weekly care hours for client caseload.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Education
High School Diploma -
Marque Learning Center
Houston05.2011
Skills
- Complex Problem-Solving
- Computerized Maintenance Management Systems
- Daily Vehicle Inspections
- Data Entry
- Crisis Counseling
- Accounts Payable and Accounts Receivable
- Service Management
- Patient Behavior Monitoring
- Customizing Teaching
- Recordkeeping
- Conflict Resolution Techniques
- Service Tickets
- Coordinate Supplies
- Professional Relationships
- Set Up Devices
- Work Orders
- Service Optimization
- Report Exceptions
- Active Learning
- Labor Disputes
- Maintenance Requirements
- Management of Financial Resources
- Efficient Sales Transactions
- Product Recommendations
- Service Requests
- Service Navigation
- Client Needs Assessment
- Reading Comprehension
- Efficient Service
- Contracting
- Health Department Standards
- Best Practices and Standards
- Social Perceptiveness
- Supporting Daily Living Needs
- Customer Accounts Management
- Intake Services
- Outbound Telephone Marketing
- Material Handling Equipment
- Service Agreements
- Troubleshoot Service Issues
- Safe Food Handling Practices
- Service Delivery
- Client Relations
- Food Handling Standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Self Employed/Service Provider
Garcia Services Of Any
02.2017 - Current
Elderly Caregiver
Siblings Healthcare
08.2015 - 05.2021
High School Diploma -
Marque Learning Center