Summary
Overview
Work History
Education
Skills
QUALIFICATIONS HIGHLIGHTS
Timeline
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SDENISE LITTLE

Columbus,Ohio

Summary

Dynamic and strategic leader with a wide background in information technology, bookkeeping, and real estate, dedicated to delivering operational excellence and long-term success. Proven track record of directing high-performing teams, managing budgets, and navigating challenging client challenges, as well as effectively representing firms in crucial legal and business engagements. Passionate about promoting transformative change through innovative policy implementation, cross-departmental collaboration, and a firm commitment to accountability and results.


Overview

10
10
years of professional experience

Work History

Director

Tasks Mastered LLC
04.2019 - Current
  • Performance Management: Set and monitor benchmarks to drive team accountability and deliver measurable business outcomes.
  • Stakeholder Engagement: Cultivate and maintain robust relationships with internal and external stakeholders to drive strategic initiatives and enhance corporate reputation.Disciplined in cybersecurity consulting techniques
  • Process Optimization: Continuously identify and implement workflow improvements to enhance operational efficiency and productivity
  • Negotiation & Conflict Resolution: Resolve disputes and negotiate contracts to safeguard company interests and drive successful partnerships.

Real Estate Agent

Fathom Real Estate/Keller Williams RE Consulting
07.2022 - 01.2024
  • Market Trend Analysis: Proficient in analyzing local and national market trends to advise clients, forecast investment opportunities, and drive competitive positioning.
  • Client Relationship Management: Expertise in building long-term, trust-based relationships through personalized service, responsiveness, and proactive communication.
  • Property Marketing & Sales Strategy: Skilled in developing and executing comprehensive marketing strategies to showcase properties and maximize sale value in competitive markets.

Consultant-Information Technology

BC Forward
12.2021 - 03.2023
  • Project Documentation: Established robust documentation practices to track progress, change orders, and critical business decisions.Researched and resolved technical issues
  • Cross-Functional Collaboration: Coordinating with project managers, software developers, and other stakeholders to drive strategic initiatives.
  • Risk Management: Identifying challenges early and implementing effective mitigation strategies to ensure business continuity.

Consultant -Payroll Administrator

Robert Half Intl.
09.2018 - 12.2018
  • Regulatory Compliance & Risk Management: Monitored payroll operations to ensure adherence to all relevant legal and tax regulations, minimizing financial risks and maintaining strict compliance with internal policies..
  • Advanced Financial Analysis & Reporting: Utilizing data analytics to monitor payroll trends, generate actionable insights, and inform strategic budgetary decisions for improved fiscal management.
  • Cross-Functional Leadership & Communication: Collaborating with HR, finance, and management teams to resolve payroll issues, drove continuous improvement, and supported overall organizational goals

Consultant -Software Analyst

TekSystems Inc.
09.2016 - 09.2017
  • Customer Experience Strategy: Designed and implemented customer service policies and procedures that improved responsiveness and elevated service quality across the organization.
  • Operational Documentation & Compliance: Streamlined documentation processes for software procurement and corporate metrics reporting to ensure alignment with business objectives and audit standards.
  • Global Access & Security Administration: Oversaw secure access provisioning and privileged account management for domestic and international users, ensuring compliance with cybersecurity protocols.
  • Incident & Risk Management: Facilitated timely resolution of service issues and security incidents through structured processes that minimized business disruption and enhanced operational resilience.

Consultant-Director of Operations

Kidz Kingdom Daycare & Learning Center
09.2015 - 07.2016
  • Lean and Operational Excellence: Implemented lean strategies to streamline processes, reduce waste, and optimize efficiency across all operational functions.
  • Strategic Resource Allocation: Aligned resources and managed budgets of a multi-unit organization to drive organizational performance and support long-term business objectives.
  • Change Management and Continuous Improvement: Leading transformational initiatives and fostering a culture of ongoing improvement by leveraging robust change management strategies and performance metrics.

Education

M.S. - Cyber and Information Security

Capital Technology University
Laurel, MD

M.A. - Education

Point Park University
Pittsburgh, PA

B.S. - Business Management

Carlow University
Pittsburgh, PA

Skills

  • Strategic Leadership
  • Operational Efficiency
  • Project Documentation
  • Risk Management
  • Regulatory Compliance
  • Information Systems Integration
  • Cross-Functional Collaboration
  • Team Development & Mentorship
  • Financial Oversight
  • Vendor Relations Management
  • Data-Driven Decision Making
  • Change Management

QUALIFICATIONS HIGHLIGHTS

  • Coordinated preparing and filing compliance reports for government and business entities, ensuring strict adherence to regulatory standards and deadlines.
  • Led the establishment of departmental strategic goals and performance criteria, and directed the integration of advanced information technologies across various departments.
  • Developed beneficial vendor connections and streamlined logistical operations to ensure the timely purchase of critical materials.
  • Optimized financial performance by implementing complete budget management, human resources, and payroll services to reduce discrepancies and maintain fiscal accuracy.
  • Engaged with cross-functional teams, such as project management and software development, to transform complicated business needs into efficient operational strategies.
  • Implemented effective project documentation processes, including comprehensive documentation of progress, change orders, and key decisions, to support informed, organization-wide decision-making.

Timeline

Real Estate Agent

Fathom Real Estate/Keller Williams RE Consulting
07.2022 - 01.2024

Consultant-Information Technology

BC Forward
12.2021 - 03.2023

Director

Tasks Mastered LLC
04.2019 - Current

Consultant -Payroll Administrator

Robert Half Intl.
09.2018 - 12.2018

Consultant -Software Analyst

TekSystems Inc.
09.2016 - 09.2017

Consultant-Director of Operations

Kidz Kingdom Daycare & Learning Center
09.2015 - 07.2016

M.A. - Education

Point Park University

B.S. - Business Management

Carlow University

M.S. - Cyber and Information Security

Capital Technology University
SDENISE LITTLE