Jira Wrike Confluence Slack Splunk SonarQube Adobe Analytics Adobe Experience Manager Microsoft Office Suite
CHRIS STUMP
IT Senior Product Owner
Eliot,ME
Overview
19
19
years of professional experience
5
5
Certifications
Work History
IT Senior Agile SCRUM Product Owner
SAP America, LLC
04.2013 - 02.2024
- Chief IT Product Owner for a global $27b F100 software company
- Supervise project management of a website that served 80 million page views with 100% uptime in 2023
- Oversee a 50+ person global team of website code developers, QA and UI Engineers, Business Analysts, Solution Architects, and System Engineers
- Act as the primary liaison between business and technical stakeholders and development teams, ensuring clear communication of product vision and goals
- Coordinate daily with AMER, EMEA, and APAC stakeholders and company leadership to communicate project status and priorities
- Guide projects through requirements analysis, budget considerations, design, development, testing, and deployment
- Facilitate transparent communication and collaboration within the Agile team
- Create and manage the product backlog, refining and prioritizing features based on customer value and feedback
- Define user stories and acceptance criteria, working closely with development teams to refine, break down, estimate effort, and ensure understanding
- Continuously evaluate and re-prioritize the backlog to adapt to changing business needs.
Senior Sharepoint/Technical Architect
Contracted To Department Of Homeland Security/TSA
06.2010 - 04.2013
- Performed Operations and Maintenance for a large enterprise SharePoint 2007/2010 Production farm and Dev/Test farms
- Managed numerous projects from initial requirements documentation through successful deployment and end-user acceptance.
VP | Technology & Product Support
DOMA Technologies, LLC
07.2009 - 03.2010
- Oversaw IT and Development teams for a company that provides customized medical document management software and services to Veterans Administration customers
- Responsible for SDLC, application security compliance, and version control
- Program-managed a major software version release to production
- Led the effort to obtain an ISO:9000 certification for the company in time for an important trade show, increasing sales
- Championed a program to assist all employees to obtain the industry standard CompTIA CDIA+ certification garnering customer confidence, and positively impacting software sales.
Director of Information Technology
Operation Smile, Inc.
04.2005 - 12.2008
- Served as the first Director of IT for a global non-profit organization that provides free life-changing corrective cleft surgery to children and adults throughout the developing world
- Established and upgraded all foundational systems to support international medical missions across 28 countries, adding new capabilities and hardening server systems
- Performed upgrades of all major IT systems, including Server 2003, Active Directory, Exchange 2007, BES 4.1, SharePoint 2007 MOSS, and Project 2007 to increase capabilities and security
- Supported 250 users globally, personally visiting many locations in support of in-country offices, in addition to providing on-site help desk and laptop repair services at headquarters
- Designed a comprehensive Disaster Recovery / Business Continuation Plan, ensuring the company's ability to support globally dispersed teams during natural disasters and emergency scenarios
- Consulted with surgical teams to design and implement a patient imaging program.
Education
Maine State Teaching Certification - Education
University of Southern Maine
Portland, ME 05.2001 -
Skills
Scrum Framework
Customer Empathy
Agile Methodology
Problem Identification
Certification
MCSA Server 2003+Messaging
Fluency
- Jira
- Wrike
- Confluence
- Slack
- Splunk
- SonarQube
- Adobe Analytics
- Adobe Experience Manager
- Microsoft Office Suite
Additional Information
Certifications
MCSA Server 2003+Messaging
MCTS SharePoint 2007MOSS
CompTIA A+
CompTIA Network+
CompTIA CDIA+
Accomplishments
Certifications
MCSA Server 2003+Messaging
MCTS SharePoint 2007MOSS
CompTIA A+
CompTIA Network+
CompTIA CDIA+
Software
Timeline
IT Senior Agile SCRUM Product Owner
SAP America, LLC
04.2013 - 02.2024
Senior Sharepoint/Technical Architect
Contracted To Department Of Homeland Security/TSA
06.2010 - 04.2013
VP | Technology & Product Support
DOMA Technologies, LLC
07.2009 - 03.2010
Director of Information Technology
Operation Smile, Inc.
04.2005 - 12.2008
Maine State Teaching Certification - Education
University of Southern Maine
05.2001 -
MCSA Server 2003+Messaging
MCTS SharePoint 2007MOSS
CompTIA A+
CompTIA Network+
CompTIA CDIA+