Seairra Calloway
Roanoke,VA
Summary
Dedicated customer service professional with expertise in problem solving and a proven ability to multitask effectively. Committed to cultivating and sustaining professional relationships to drive business success and enhance profitability. Skilled at utilizing industry knowledge to deliver exceptional customer experiences and ensure high levels of customer satisfaction.
Overview
6
6
years of professional experience
Work History
Commercial Cleaner
White lily clean
Roanoke, VA
02.2020 - Current
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings
- Washed windows, walls, and ceilings to ensure a clean environment for customers
- Cleaned and sanitized restrooms using appropriate cleaning products
- Maintained janitorial closets stocked with supplies for daily use
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools
- Followed safety procedures when working with hazardous materials such as bleach or disinfectants
- Responded to emergency spills quickly to minimize the damage caused by the spillage
- Reported any damages or malfunctions observed while performing duties to supervisor
- Kept records of hours worked, supplies used, and tasks completed each day
- Replenished supply of hand soap, paper towels and other consumables
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Created inventory checklists and stocked housekeeping carts.
Fresh Market Bakery Team Member
Fresh Market Inc.
Roanoke, VA
09.2025 - 12.2025
- Operated bakery equipment efficiently to produce high-quality baked goods.
- Maintained cleanliness and organization of bakery area, adhering to safety standards.
- Collaborated with team members to streamline production processes and reduce waste.
- Assisted in inventory management, ensuring adequate supply levels for daily operations.
- Adhered to food safety regulations while handling bakery items, minimizing contamination risks during packaging process.
Team Member
Burrlington
Roanoke, VA
04.2025 - 08.2025
- Collaborated with team to ensure efficient workflow and meet operational targets.
- Maintained cleanliness and organization of the work area to promote safety and efficiency.
- Monitored inventory levels, notifying management of shortages or discrepancies.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
Kennel Technician
Taj Mapaw
Roanoke, VA
05.2024 - 06.2024
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Cashier
Dairy Queen
Salem, VA
03.2024 - 04.2024
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Dollar Tree
Roanoke
12.2020 - 12.2020
- Greeted customers and answered any questions they had about the store's products and services
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Organized promotional displays or arrange merchandise on counters or tables to promote sales
- Performed other duties as assigned by management.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA05.2024
Skills
Time management
Equipment safety
Strong Work Ethic
Customer service
Customer Engagement
Attention to detail
Makeup Application
Organization
Flexibility and Adaptability
Color mixing skills
Design Techniques
Food handling safety
Cooking
Chemical handling
Self-motivation and initiative
Activities
- Nail Art
- Painting/drawing
- Makeup
- Cooking
- Fashion
References
References available upon request.
Timeline
Fresh Market Bakery Team Member
Fresh Market Inc.
09.2025 - 12.2025
Team Member
Burrlington
04.2025 - 08.2025
Kennel Technician
Taj Mapaw
05.2024 - 06.2024
Cashier
Dairy Queen
03.2024 - 04.2024
Cashier
Dollar Tree
12.2020 - 12.2020
Commercial Cleaner
White lily clean
02.2020 - Current
High School Diploma -
Patrick Henry High School