Seala McMullen
Surf City
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
Surf City
11.2024 - Current
- Ensured compliance with safety regulations and company policies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
Assistant Manager
Jersey Mike's Subs
Colorado Springs
08.2024 - 10.2024
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Managed customer service inquiries and complaints in a timely manner.
Assistant Manager
Daves Hot Chicken
Colorado Springs
09.2023 - 06.2024
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Delegated work to staff, setting priorities and goals.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Billing Administrator
Dna Connexions
Colorado Springs
10.2022 - 08.2023
- Developed efficient procedures for processing customer payments and resolving billing issues.
- Ensured compliance with applicable laws governing electronic transactions, privacy standards.
- Answered customer inquiries regarding billings, invoicing, payment options.
- Reviewed and processed customer invoices, ensuring accuracy of data entered into billing system.
- Maintained accurate records of customer accounts, including invoice payments and account balances.
Education
Some College (No Degree) -
Pikes Peak Community College
Colorado Springs, COSkills
- Team leadership
- Conflict resolution
- Sales reporting
- Operational compliance
- Policy enforcement
- Task delegation
Affiliations
Working Out
Rock Climbing
Running
Certification
- Car Sales License
- Health Insurance License
Timeline
Assistant Manager
Domino's Pizza
11.2024 - Current
Assistant Manager
Jersey Mike's Subs
08.2024 - 10.2024
Assistant Manager
Daves Hot Chicken
09.2023 - 06.2024
Billing Administrator
Dna Connexions
10.2022 - 08.2023
Some College (No Degree) -
Pikes Peak Community College
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