Results-driven professional ready to leverage extensive experience in managing client accounts and coordinating project deliverables. Consistently recognized for driving client satisfaction and supporting team objectives. Known for strong interpersonal skills and adaptability in dynamic environments, ensuring seamless project execution and collaborative success.
Part of a GFS J&P Cup Competition winning team with over $3 billion in annual sales. I serve as the first point of contact to multiple Canadian chain corporate offices with units across six distribution centers. I am the direct contact for daily operational needs with our customers including promotion and limited time offer preparation, demand planning, new item and vendor setup, communicate weekly sales forecasts to the Divisions, Logistics, and Pricing teams, and a multitude of other tasks to ensure outstanding customer service and continuity of product to our customers!
I work closely with Chain Inventory Specialists and Inside Sales Reps to monitor stock levels and help find solutions or alternatives during low stock situations.
I also maintain order guides for thousands of items to ensure proper visibility to customer locations on our Gordon Ordering platform. Run sales velocity reporting on a monthly or as needed basis. And support a multitude of other projects or tasks, both time sensitive and longer term.
Continued monitor of our KPI's that I consistently achieved our goal on, most recently including major reductions in Deadstock, Long Inventory, and SKU Reduction.
As the first team at GFS to undergo the SAP “go live,” in our Calgary division, I had the unique opportunity to experience and troubleshoot unexpected scenarios before the company-wide rollout.
Perform other administrative duties as needed by the customers.
Collaborate with supervisor to create a more cohesive training program for onboarding new team members
Create new processes with a collaborative team of peers to streamline and update needed information on vendor and customer communications
As the Sales Service manager, I’m responsible for the Sales and Service Culture in our store
Responsible to grow the wholesale sales and build lasting relationships
Owner and driver of sales initiatives and sales programs in the store
Efficiently run a 10 million dollar store
Train, coach and mentor new and existing sales associates in CPR, store condition, and personal growth
I have earned the prestigious “Raving Fan” All Star award