Sean Allmon

•  Provides guidance with project lifecycle process and workflow (Project issuance, acceptance,
  rejections, KPI expectations, Project management, scope completion, Quality deliverables, invoicing
  and closeouts)
• Responsible for creating asbuilts for cable splicing/termination , new builds for MDUs , SDUs, Commerical buildings , in accordance with industry standards. Read and follow design engineers’ instructions and specifications, maintain the scope of work on the project and adhere to safety procedures.  Prepare engineering field notes. Interpret, splice diagrams, buried underground, and aerial telecom facilities in records, on maps and in the field and make recommendations for changes in fiber assignments
   Contributes technical guidance for proper usage of Articles and Adders.
   Provides updates to wireline local markets and National supporting teams with policy updates when
  these are published or announced.
   Provides guidance with systems that affect project workflow and processes (ORCA, ACAS, WALDO,
  etc.)
   Provides training on policies and Standards as required.
   Supports claims of escalations, performs vetting of claims, works with wireline local markets and
  National supporting teams.
   Authors policy update summaries for distribution to the wireline local markets and National supporting
  teams.
   Collaborates on NPMO communications to inform of process and policy changes
   Monitor process efficiencies, availability of resources, and proactively identify and resolve issues to
  ensure high quality of service to internal and external customers.
   Manages incidents, service requests and provides support with changes related to systems and
  applications.
   Communicates with internal and external customers to provide information, guidance, and expectation
  of deliverable completions.
   Maintain accurate and up-to-date documentation of job aids, system access requirements,
  troubleshooting procedures and knowledge articles.
   Provides weekly reporting of activities to management to provide insights and trends.
   Contribute to knowledge management initiatives by sharing knowledge, best practices and lessons
  learned.
   Collaborate effectively with team members, project managers, stakeholders, and other teams to ensure
  smooth operations, project delivery and customer satisfaction.
   Other cross training as required by the role.
• 
  

• Coordinated site investigations, documented issues, and escalated to executive teams.
• Fostered collaborative work environment, leading to successful completion of numerous projects within tight deadlines.
• Coordinated with multiple contractors to ensure timely completion of project phases, mitigating potential delays.
• Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
• Perform proactive planned/preventive maintenance on an ongoing basis; respond to network outages
  quickly and safely.
  
• Ability to maintain and support all incidents, service requests and changes related to scope of work,
  systems and applications.
  Excellent written and verbal communication skills.
  Ability to work in a fast-paced, deadline-driven environment.
  Proficient in Microsoft Office Suite and project management tools
  Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently.
  Working knowledge of AUTOCAD
  Knowledge of Project management concepts and the ability to develop and implement automated
  workflows.
  Excellent written and oral communication skills to convey technical concepts, collaborate with team
  members and provide clear updates to stakeholders
  Proficient in the analysis of Construction Drawings
  Ability to work effectively as part of a team and independently with minimal supervision
  Proficient in OSP principles and wireline networks
  Well versed in Local, State and Federal Jurisdictional parameters and processes for OSP
  Experience with Copper splicing, Fiber splicing, and working with handholes, Manholes.

● Oversee daily Field Activities for your assigned market and promote a safe workplace.
● Coordinate team activities and workload through milestone and objective tracking along with metric
reporting.
● Keep apprised of all Civil Projects in your assigned market so close coordination without damage will occur.

● Met with customer building manager to perform site survey
● Planned and coordinated positions as it pertained to the engineering & construction of FTTB , FTTH , from AT&T network to customer telecom room , to units .
● Hold weekly meeting with OSP team for discussion of construction plans
● Responsible for new customer builds (DWDM/accu-rings/uvn-rings), Fiber hot-rolls , Aerial & UG builds .
project budget, and timelines for customer sonet fiber service.
● Designed and reviewed the engineering drawings, planning, surveys, and permits for DMV market , liaison with County for monthly updates & timelines
● Inspected and tested fiber continuity for AT&T construction builds. ( OTDR testing ) Oversee the vendors splicing crews and
utility companies
● Responsibilities included supervising multiple sub-contractors on AT&T projects to insure knowledge of
our network for better servicing while maintaining customer satisfaction.
● Oversee AT&T customer such as: the pentagon, capitol hill, Camp Lejune , Equinox , Fannie Mae
, Fort Belvoir , Secret Service clearance (expired)