Sean Armstrong

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
• Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.

+ Edit or add your own

• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Trained and assisted new kitchen staff members.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Communicated with management on food inventory stock to request order placement.

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.