Sean Baik

● Client and customer care management
● Coordinated schedules and timelines for events.
● Brainstormed and implemented creative event concepts and themes.
● Relationship management between clients and venue
● Relationship management between clients and vendors
● Managed event logistics and entire day of the event operations.
● Performed event coordination for larger parties and gatherings.
● Inspected facilities to finalize conformance to clients requirements
● Coordinated all the vendors' duties for events
● Gathering caterings and vendors for clients
● Full day coordination to manage everything flows smoothly on time

● Managed event staff and vendors to complete tasks on time as clients requested
● Prioritized to support and help event staff tasks to confirm schedules are on time
● Prioritized to clean up with event staff after the event
● Developed creative themes for events and created related activities to
engage attendees.
● Negotiated and accompanied contracts and details with venues and
vendors to obtain best rates and services.
● Managed social media to promote events to advertise and increase
attendance

• Created business plans about event planning and managements. Weddings, corporate annual events and personal events
• Conducted marketing ideas and research to scope out industry competition and identify advantageous trends of event management
• Recruited and trained team members how to manage events for extensive opportunity
• Full day of flow coordination and on field timing managements
• Follow up and update information daily to clients and vendors based on files information.
• Managed flow of day of wedding, ceremony and reception through multitasking with all vendors to make event as planned with no deviations
• Managed all unexpected situations on the day of wedding and event.
• Created a master timeline for vendors and couples to carry out everything on time.
• Fulfilled contractual obligations for rehearsal and day of wedding coordination.
• Managed all details of day of wedding for couples, vendors and venue catering team.
• Negotiated terms of planning acquisitions to earn the best quality and best price for clients.
• Studied events industry to determine optimal pricing of services to capitalize on emerging opportunities.
• Maintained marketing and promotion offer development.
• Studied to approach leveraging trends in clients industry.
• Full monitoring on inquiry calls and provide service details until the
  day of the event.
• Implemented sales on food and beverage until client find their right
  package within their budget
• Joined many wedding shows and open house to present our service and to learn more styles and differences from other vendors
• Assisted to book accommodation and transportation service for group of guests and clients from out of town and internationally.
• Implemented smooth and balanced team work plan, clarified roles of team members to boost quality of events.
• Increased business profit without spending money on advertising and marketing.

• Memorized ingredients and recipes for wide variety specialty drinks.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
• Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
• Maintained accurate inventory counts to meet customer demands and sustain operations.
• Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
• Created new training guidelines, and provided staff orientation and training.
• Accurately completed end-of-day financial tasks worth over amount of cash and card transactions daily.
• Created new recipes, outlined steps and training staff on correct preparation.

• Consulted with clients to find their desired styles and performance
• Research and secure the locations, permits and moving direction details follow by a timeline
• Inspected proofs to verify quality and determine needed adjustments and retouches.
• Performed advanced computer processing of images for assignments.
• Editing and photographing high quality images for print and digital service
• Managed and learned how to create a storyline of videography service

● Research and request locations and secured all types of governmental permits
● Coordinated the logistics for the production to accomplish its work
● Created the entire storyline and continuity of commercials and music videos
● Coordinated as an artist personal manager in USA location
● Coordinated accomodations, transportation, assistant helpers and location details for overseas schedules such as commercials, music videos and concert
● Coordinated VIP care team
● Created the VIP care protocols
● Led the team to follow the protocols to confidently take care our VIP
● Studied and learned about K-pop cultures to produce profit in different country

• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Assisted project manager and director for all internal/external film concepts
• Managed entire film schedule timeline of commerical
• Pre-production service, searching and secure the locations and permits to make sure stays in a timeline
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
• Managed team of film crew and production in commercials and daily operation
• Mainly associated Hyundai and Kia automobile companies