Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sean Baker

Indianapolis,Indiana

Summary

Dynamic Loan Advisor with a proven track record at Royal United Mortgage, excelling in loan structuring and client relationship building. Successfully negotiated favorable loan terms, enhancing profitability and customer satisfaction. Recognized for attention to detail and commitment to continuous improvement, driving process enhancements and achieving successful loan closures.

Overview

12
12
years of professional experience

Work History

Loan Advisor

Royal United Mortgage
03.2024 - Current
  • Negotiated favorable terms for both new loans and refinancing options to better serve clients'' needs and improve overall profitability.
  • Achieved successful loan closures by diligently managing client relationships throughout the entire application process.
  • Contributed towards continuous improvement initiatives within the organization by sharing best practices and suggesting process enhancements.
  • Boosted customer satisfaction levels with a timely response to inquiries and resolution of issues.

Bartender

Daddy Jacks Inc
03.2018 - 02.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Lead Bartender

Ruby Tuesday
04.2013 - 03.2018
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.

Education

Bachelor of Arts - Psychology / History

Indiana University, Bloomington
Bloomington, IN

Bachelor of Arts - Psychology

IUPUI
Indianapolis

Skills

  • Loan structuring
  • Organizational skills
  • Client relationship building
  • Debt management
  • Credit assessment
  • Attention to detail

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Team Sports (Football, soccer, basketball)
  • I participate in a variety of outdoor recreational activities
  • Music

Timeline

Loan Advisor

Royal United Mortgage
03.2024 - Current

Bartender

Daddy Jacks Inc
03.2018 - 02.2024

Lead Bartender

Ruby Tuesday
04.2013 - 03.2018

Bachelor of Arts - Psychology / History

Indiana University, Bloomington

Bachelor of Arts - Psychology

IUPUI

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Sean Baker