Sean Barmapov
Port Saint Lucie,FL
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Customer Support Specialist
Aramark
Port Saint Lucie, FL
02.2024 - 03.2024
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Investigated customer complaints regarding product quality or service rendered.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
Customer Sales and Service Expert
Ivox Solutions
Port Saint Lucie, FL
05.2023 - 12.2023
- Assisted customers with product selection, queries, and complaints.
- Processed payments using a variety of methods such as cash, check, credit card and debit card transactions.
- Advised customers on product features, benefits and warranties.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
Customer Service Representative
Banana Republic
West Palm Beach, FL
01.2020 - 12.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Computer Science And Programming
Florida Atlantic University
Boca Raton, FL05-2025
Bachelor of Arts - Computer Science And Programming
Palm Beach State College
Lake Worth, FL02-2022
Skills
- Customer service excellence
- Payment Processing
- Technical Troubleshooting
- Sales Support
- Product Knowledge
- Inbound and Outbound Calling
- Consultative Sales
- Administrative Support
- Problem-solving abilities
- Product Promotion
Timeline
Customer Support Specialist
Aramark
02.2024 - 03.2024
Customer Sales and Service Expert
Ivox Solutions
05.2023 - 12.2023
Customer Service Representative
Banana Republic
01.2020 - 12.2021
Bachelor of Science - Computer Science And Programming
Florida Atlantic University
Bachelor of Arts - Computer Science And Programming
Palm Beach State College
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