Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sean Beikman

Broken Arrow

Summary

Dynamic leader with a proven track record at JP Morgan Chase, excelling in team development and operational efficiency. Expert in coaching and process optimization, achieving 100% Gold Quality Assurance scores. Passionate about community service and child development, fostering growth through mentorship and engagement initiatives.

Overview

13
13
years of professional experience

Work History

Volunteer / Part-Time Staff – Children’s Ministry

Church on the Move
Tulsa
02.2024 - Current
  • Create a nurturing, faith-based environment to support the spiritual and emotional growth of young children during services and events.
  • Lead Bible-based lessons and age-appropriate activities that promote Christian values and character development.
  • Build trust with families by providing consistent, compassionate care and clear communication.
  • Collaborate with ministry staff and volunteers to ensure alignment with church mission and safety protocols.
  • Serve as a role model of Christ’s love, guiding children with patience, encouragement, and joy.

Team Lead

JP Morgan Chase
Tulsa
01.2022 - 09.2024
  • Managed a team of 25 remote and in-office associates; conducted daily team huddles and weekly one-on-one coaching.
  • Transformed a new hire team into the department’s top performer, achieving 100% Gold Quality Assurance scores for three years.
  • Reduced forfeitures and defects through strategic improvements, saving significant operational costs.
  • Led business partner teams to the #1 QA ranking while improving attendance and engagement metrics.
  • Mentored and promoted seven direct reports into Subject Matter Expert (SME) and leadership positions.

Repo Prevention Supervisor

Capital One Auto Finance
Tulsa
05.2017 - 01.2022
  • Led a team of 30 associates through repo loan transitions; facilitated 15 permanent promotions.
  • Co-developed a pilot Skip Team across multiple locations in collaboration with senior leadership.
  • Supported onboarding as a new hire nesting liaison and coached six associates into ALPS leadership training.

Loss Mitigation Supervisor

Capital One Auto Finance
Tulsa
01.2014 - 05.2017
  • Designed and led Tableau training initiatives, enhancing department-wide KPIs.
  • Spearheaded the MIC (Manager in Charge) initiative, training 150+ associates and resolving system bottlenecks.
  • Introduced a Peer-to-Peer Feedback program that improved team engagement by 60% in four months.
  • Developed a 120-day training plan for contingent associates, resulting in six full-time promotions.
  • Elevated a tenured team’s performance from 4th to 1st place within one month of leadership.

Loss Mitigation & Repo Associate Specialist

Capital One Auto Finance
Tulsa
11.2011 - 01.2014
  • Joined as a temp and was quickly promoted to Loss Mitigation Collections Specialist.
  • Specialized in customer negotiations, reducing delinquency and increasing retention.
  • Progressed through three Repo Associate levels, gaining asset recovery and loss prevention expertise.
  • Promoted to Floor Supervisor, providing mentorship, performance coaching, and process improvement leadership.

Education

Bachelor of Science - Marketing & Business Administration

Indiana State University
Terre Haute, IN

Skills

  • Leadership Development
  • Team building
  • Employee engagement
  • Coaching
  • HR processes
  • Talent Development
  • Operational efficiency
  • Process Optimization
  • Ministry engagement
  • Community Service Engagement
  • Training
  • Onboarding
  • Mentorship
  • Customer Experience Excellence
  • Conflict resolution
  • Communication
  • Proficient in G Suite
  • Proficient in Microsoft Office
  • Child development
  • Community engagement

Accomplishments

  • Multi-time All Star Award Winner and recipient of the Top Performer Award for excellence in leadership.
  • Designed and implemented the Real-Time Supervisor Availability Tool and Visibility & Support alignment project based on employee feedback.
  • Led the Peer-to-Peer Feedback initiative across multiple departments for over five years, enhancing communication and morale.
  • Actively served as We Care Lead, Morale Leadership Team member, and Engagement Team Champion at JPMC.

References

References available upon request.

Timeline

Volunteer / Part-Time Staff – Children’s Ministry

Church on the Move
02.2024 - Current

Team Lead

JP Morgan Chase
01.2022 - 09.2024

Repo Prevention Supervisor

Capital One Auto Finance
05.2017 - 01.2022

Loss Mitigation Supervisor

Capital One Auto Finance
01.2014 - 05.2017

Loss Mitigation & Repo Associate Specialist

Capital One Auto Finance
11.2011 - 01.2014

Bachelor of Science - Marketing & Business Administration

Indiana State University

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