Dedicated Sales Associate with proven expertise in customer service and teamwork. Committed to enhancing customer satisfaction and optimizing operations to drive sales growth.
Overview
4
4
years of professional experience
Work History
Sales Associate , Stocker , Driver
Oreily's Auto Parts
Llano, TX
03.2022 - 03.2026
Evaluated customer needs and offered specialized insights on optimal auto parts selections.
Facilitated efficient processing of sales transactions to enhance customer service experience.
Ensured inventory accuracy by conducting regular stock audits and implementing timely restocking procedures.
Cultivated in-depth product knowledge to elevate customer service standards.
Facilitated collaboration among team members to drive sales targets and enhance store performance.
Executed organizational enhancements in merchandise displays to optimize product visibility.
Optimized rack and shelf organization to enhance store aesthetics and attract customer interest.
Executed cash transactions with precision, ensuring compliance with company cash handling policies.
Oversaw returns, exchanges, and refunds to ensure compliance with store policy.
Organized merchandise preparation for sales floor through effective pricing and tagging.
Assisted customers in product location and verified merchandise availability across store systems.
Managed stock rotation and shelf replenishment to ensure product availability and enhance store presentation.
Enhanced customer satisfaction by delivering exceptional service and promptly addressing concerns.
Informed clients about current promotional offerings and products through persuasive selling techniques.
Cultivated strong customer relationships through proactive engagement and rapport-building strategies.
Assisted customers with product selection and provided expert advice on auto parts.
Processed sales transactions efficiently using point-of-sale systems.
Driver, Warehouse Orders
Oreilly Auto Pats
Llano, TX
03.2022 - 03.2026
Delivered warehouse orders efficiently to ensure timely service for customers.
Organized inventory in compliance with safety regulations and company standards.
Operated various warehouse equipment, including forklifts and pallet jacks, to facilitate order fulfillment.
Collaborated with team members to optimize delivery routes and improve overall efficiency.
Education
Associate of Science - Automotive
TSTC
Waco, TX
01-2019
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Languages
English
Interests
I participate in various sports activities for physical activity, camaraderie, and personal growth