Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sean Billey

Brooklyn,New York

Summary

Results-driven professional with 19 years of experience seeking a challenging position to contribute to the growth and success of an organization. Committed to providing top-quality service.

Overview

28
28
years of professional experience

Work History

Operation Services (Additional Duties)

KPMG LLP
New York, USA
01.2014 - Current
  • Install and set up IT equipment during office moves, including monitors and docking stations
  • Create monthly badge swipes reports for manager
  • Collaborate with building management and contractors/vendors to make sure certificate of insurance (COI) is compliant for access to space
  • Audit, ordered and stocked service centers with office essentials supplies
  • Coordinate the distribution of incoming and outgoing mail from facility
  • Direct contact for vendors to fix office issues, lights, pantries equipment, IT equipment’s ETC
  • Collaborate with other staff to facilitate and maximize hoteling workspace for employees and clients
  • Troubleshoot and resolve IT-related issues and installations for staff
  • Audio visual support for meetings, (includes setting coordinating Teams video meeting with multiply locations, troubleshooting during video calls)

Administrative and Office Service Support

KPMG LLP
New York, USA
01.2005 - 01.2014
  • Served as an ambassador and initial point of contact for employees in the office and stakeholders attending meetings, ensuring that they were aware of the resources available to enhance productivity
  • Assisted in the planning, coordination, and execution of local meetings and events held in the office
  • Proactively managed the cleanliness and setup of meeting rooms, troubleshooting AV equipment, and collaborating with the Tech ambassador
  • Verified accurate processing of reservations into workspace and meeting reservation tool (ServiceNow), generating daily and weekly reports
  • Conducted daily inspections of designated floors/spaces to ensure compliance with SLAs
  • Communicated requests to support departments, vendors, including building management, catering, and IT
  • Managed facilities and building operations for the NY office, overseeing maintenance programs, budget administration, and implementing cost-saving initiatives
  • Coordinated relationships with external service providers, such as maintenance contractors, and janitorial services
  • Ensured compliance with health and safety regulations and managed office moves, renovations, and reconfigurations
  • Supervised and led a team of maintenance staff and facility personnel
  • Maintained accurate records and documentation related to facility operations, including maintenance logs, safety inspections, and equipment inventories
  • Supported the day-of execution for local meetings and events, serving as the point of contact for meeting stakeholders
  • Provided oversight of mail and shipping
  • Served as an onboarding and transitional coach for newly hired employees
  • Served as the primary contact for the Nexus User & Infra Services Department, responsible for managing copier updates and resolving security vulnerabilities in all three NYC buildings
  • Proactively educated the team on the process and maintained regular communication through monthly reports, resulting in increased efficiency, transparency, and alignment within the team

Security Officer

Securitas Security Services USA, Inc.
New York, USA
01.2000 - 01.2005
  • Patrolled client-occupied floors, ensuring the safety and security of the premises
  • Prepared daily activity and incident reports, maintaining accurate logbooks
  • Issued employee access cards and office keys
  • Monitored CCTV and console alarms
  • Responded promptly to service calls from client management and staff

Infantryman

United States Army
01.1998 - 01.2000
  • Served three years of active military duty, including a 14-month deployment to South Korea.
  • Completed basic training at Fort Benning, GA in 1998.
  • Honorable discharge.

Sales Clerk

Food Town Inc.
Brooklyn, USA
01.1997 - 01.1998
  • Operated cash register, ensuring accurate transactions
  • Arranged promotional displays for the produce department
  • Maintained inventory control system and monitored incoming deliveries

Education

High School Equivalency Diploma -

University of the State of New York Education Dept.
01.1997

High School Diploma -

McKenzie High School
Linden, Guyana
01.1989

Skills

  • Experienced with Microsoft Office Applications
  • Proficient in Kalatel Wavereader
  • Adept at Utilizing Casci Rusco
  • Familiar with Picture Perfect Software Applications
  • Client Engagement Strategies

References

Available upon request

Timeline

Operation Services (Additional Duties)

KPMG LLP
01.2014 - Current

Administrative and Office Service Support

KPMG LLP
01.2005 - 01.2014

Security Officer

Securitas Security Services USA, Inc.
01.2000 - 01.2005

Infantryman

United States Army
01.1998 - 01.2000

Sales Clerk

Food Town Inc.
01.1997 - 01.1998

High School Equivalency Diploma -

University of the State of New York Education Dept.

High School Diploma -

McKenzie High School
Sean Billey