Sean Bilson
Fort Collins,CO
Summary
Multifaceted professional with experience in customer service, operational management, and team leadership. Skilled in cocktail crafting, staff training, and enhancing guest experiences in various settings. Proven ability to adapt and excel in fast-paced environments while maintaining high standards.
Overview
20
20
years of professional experience
Work History
Head Bartender
axe and ale
Fort Collins, Colorado
2024.12 - 2028.08
- Supervised bar staff to ensure high-quality customer service.
- Created and crafted unique cocktails to enhance the drink menu.
- Trained new bartenders on drink preparation and customer interaction.
- Maintained cleanliness and organization of the bar area at all times.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Processed food orders from bar customers from customers seated at the bar.
River Raft Guide
A1 Wildwater Rafting
Fort Collins, CO
2024.06 - 2024.08
- Guided guests on class III and IV rapids, ensuring an enjoyable and safe experience.
- Cultivated positive relationships with coworkers and strived to enhance the client/guest experience whenever possible.
- Instructed guests on proper paddling techniques and river safety protocols.
- Conducted pre-trip safety briefings to prepare guests for river conditions and challenges.
- Developed strong relationships with repeat customers, enhancing their rafting experience.
- Resolved guest concerns promptly to maintain a positive atmosphere during outings.
Research & Teaching Assistant
Colorado State University
Fort Collins, CO
2023.05 - 2024.08
- Researched high elevation bat species- experience in capturing, processing, measuring, and placing lo-fi telemetry tags on a variety of bat species to obtain population demographics and estimate roost locations.
- Developed strong rapport with students through approachable demeanor.
- Taught undergraduate students techniques for small mammal and bat capture, safe handling and processing of animals, and pit tag/transmitter placement.
Foreman
Systems Unlimited, Inc.
Chicago, IL
2017.06 - 2020.12
- Supervised a team of carpenters to ensure smooth and efficient day to day operations.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
Journeyman Carpenter
Systems Unlimited, Inc.
Chicago, IL
2016.06 - 2017.06
- Mentored apprentice carpenters, providing guidance on best practices for improved skill development and work efficiency.
- Improved project efficiency by effectively managing carpentry tasks.
Infantry Squad Leader
United States Marine Corps
Helmand Province, Afghanistan
2009.01 - 2013.01
- Acted as platoon communication expert while deployed in an active combat zone. Responsible for preparing, installing, and troubleshooting all communication devices. Charged with all technical communications to ensure adequate resupply with ammunition, food, and water.
- Responsible for overseeing and maintenance of weapons, ammunition, and optics as a company armament marine.
- Oversaw a team of marines, conducting security and humanitarian missions.
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Enhanced overall unit readiness by conducting individual skill assessments and providing targeted coaching.
- Promoted a culture of continuous improvement within the squad, consistently seeking ways to optimize processes and increase efficiency.
- Developed cohesion among team members through regular team-building exercises and open communication.
- Awarded combat action ribbon, medal of commendation for excellent service, good conduct ribbon, certificate of commendation for humanitarian mission.
- Certified combat lifesaver (CLS); trained in basic first aid, and pre-hospital treatment for a variety of acute and emergent life threatening conditions.
Education
Bachelor of Science - Organismal Biology
Colorado State University
Fort Collins, CO2024-06
Associate of Science - Biology
Moraine Valley Community College
Palos Hills, IL2020-12
Skills
- Cocktail creation
- Cocktail menu development
- Inventory control
- Customer service
- Event coordination
- Team leadership
- Training and mentoring
- Staff training and supervision
- CPR and AED
Volunteer Experience
- Painter Center for Laboratory Animals, Colorado State University
- Volunteer Research Assistant, Dr. Tanya Dewey, department of biology at Colorado State University, Handled and cared for laboratory rats in accordance with research and laboratory safety protocols., Conducted behavioral research alongside graduate students., Site surveillance for small mammal trap placement., Gained valuable experience trapping, handling, and tagging a variety of small mammal and high alpine bat species.
Timeline
Head Bartender
axe and ale
2024.12 - 2028.08
River Raft Guide
A1 Wildwater Rafting
2024.06 - 2024.08
Research & Teaching Assistant
Colorado State University
2023.05 - 2024.08
Foreman
Systems Unlimited, Inc.
2017.06 - 2020.12
Journeyman Carpenter
Systems Unlimited, Inc.
2016.06 - 2017.06
Infantry Squad Leader
United States Marine Corps
2009.01 - 2013.01
Bachelor of Science - Organismal Biology
Colorado State University
Associate of Science - Biology
Moraine Valley Community College