SEAN BISHOP-HEFLIN
Huntsville
Summary
Detail-oriented Stowage Engineer with a robust background in leadership, adaptability, and real-time operations, complemented by expertise in artificial intelligence. Proven track record of reducing costs and enhancing efficiency within the aerospace sector, supported by over two and a half years of hands-on experience. Thrives in fast-paced environments while consistently meeting tight deadlines. Committed to contributing to company success through innovative solutions and collaborative efforts aimed at advancing human spaceflight alongside international partners.
Overview
8
8
years of professional experience
1
1
Certification
Work History
POIC STOWAGE ENGINEER
Teledyne Brown Engineering
04.2023 - Current
- Supported nearly 1100 hours of real-time payload operations as the Subject Matter Expert (SME) for USOS Payload Stowage.
- Developed and maintained hundreds of up-to-date deliverables, stowage notes, by analyzing and integrating daily timeline changes from multiple sources, ensuring accuracy and timeliness of information based on operational constraints.
- Managed real-time payload inventory system in support of USOS crew.
- Reduced customer cost by an average of nearly 17%.
- Performed over 60 hours of simulated real-time training, honing critical thinking skills and enhancing problem-solving abilities in high-pressure scenarios.
- Provided input for the development of a deliverable-generating artificial intelligence tool.
- Assisted in development of USOS Crew Procedures from a Stowage perspective
- Coordinated and implemented inputs for deliverables with Payload Developers and International Partners
CREW MEMBER
Trader Joe's
09.2021 - 04.2023
- Cultivated strong relationships with diverse customers, addressing concerns promptly and professionally to maintain the store's reputation for excellence.
- Improved customer service strategies, leading to increased satisfaction and streamlined operations
- Fostered team cohesion by mentoring new hires, sharing best practices, and contributing to a positive work environment that improved overall crew performance.
- Maintained meticulous product knowledge, ensuring accurate information dissemination to customers and contributing to informed purchasing decisions.
- Proposed and implemented creative solutions for store layout and product placement, leading to improved customer flow and increased sales of key items.
LEADERSHIP CHALLENGE COURSE COORDINATOR
United States Space and Rocket Center
05.2021 - 10.2021
- Led a dynamic team of unique individuals in overseeing outdoor facilities, ensuring trainee and staff safety
- Implemented rigorous safety protocols and coordinated cross-departmental schedules
- Consistently met safety standards through regular equipment checks
- Trained and certified new staff on proper safety guidelines
CREW TRAINER
United States Space and Rocket Center
02.2018 - 05.2021
- Led immersive Space Camp training, covering simulated missions, astronaut training, leadership challenges, and aerospace science, fostering passion for space exploration.
- Developed comprehensive curriculum spanning aerodynamics to cosmology, enhancing trainees' understanding of complex space-related concepts
- Strived to provide trainees with a unique experience while keeping consistency within certain parameters
- Enthusiastically delivered on core principles
- Designed engaging leadership challenges, integrating space-themed scenarios to cultivate teamwork and problem-solving skills.
Education
Bachelor of Science - Physics
University of Alabama in Huntsville
Huntsville, AL12.2022
Associates of Science - General Studies
John C Calhoun State Community College
Huntsville, AL07.2019
Short Term Certificate - General Studies
John C Calhoun State Community College
Huntsville, AL07.2019
Skills
- Artificial Intelligence
- Technical reporting
- Microsoft Office (Experienced)
- Data management
- Leadership
- Communication
- Adaptable
- Thorough
- Payload Operations
- Stowage Management
- Safety Compliance
- Staff Training
- Inventory Management
- Real-time Operations
- Microsoft Visual Studio
- C Programming
Certification
Certified POIC Stowage Flight Controller
Timeline
POIC STOWAGE ENGINEER
Teledyne Brown Engineering
04.2023 - Current
CREW MEMBER
Trader Joe's
09.2021 - 04.2023
LEADERSHIP CHALLENGE COURSE COORDINATOR
United States Space and Rocket Center
05.2021 - 10.2021
CREW TRAINER
United States Space and Rocket Center
02.2018 - 05.2021
Associates of Science - General Studies
John C Calhoun State Community College
Short Term Certificate - General Studies
John C Calhoun State Community College
Bachelor of Science - Physics
University of Alabama in Huntsville
Hobbies and Interests
History, Poetry, Science, Music
ADDITIONAL INFORMATION
- KEY ACHIEVEMENTS
- Cost Reduction Success: Reduced operational costs by 17% annually through strategic stowage management.
- Flawless Operations Support: Supported over 1100 hours of real-time console operations with zero incidents.
- Safety Compliance Leadership: Coordinated safety checks, maintaining 100% compliance for 6 months.
- Effective Staff Training: Trained and certified 20+ staff members in safety procedures.
- Held multiple lead roles through varying positions.
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