Sean Blumenkrantz
Seattle,WA
Summary
Resourceful Project Coordinator with a history of successful operational excellence across multiple industries. Proactive problem-solver, dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed to creating positive customer experiences to increase retention and enhance company value.
Overview
9
9
years of professional experience
Work History
Project Coordinator
1-800-Plumber+Air
08.2022 - Current
- Sole liaison between franchise ownership, site dispatch staff, ensuring positive customer service experience through effective people management.
- Planned, coordinated, and successfully executed over 30 $250,000+ projects throughout Seattle region
- Managed financial accounts including AR, budgeting, and completing operational cost analyses
- Oversaw all payroll, onboarding, and conflict resolution
- Mentored employees, identified areas of improvement, and implemented action plans to reach set goals.
- Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity
Site Administrator
MissionSide
12.2018 - 08.2022
- Proficiently executed all administrative duties for 300+ employee call center that supported federal programs, including 2020 United States census, including novel COVID-19 safety protocols
- Managed vendors and completed government purchasing requests with strict requirements
- Compiled data and documents in support of call center's United States Census Bureau (USCB) contract, prepared reports and presentations, and maintained databases of related materials
- Established and maintained electronic filing system of project documentation and departmental documents through SharePoint, and managed access levels to ensure security and confidentiality.
911 Dispatcher
El Paso County Sheriff's Office
02.2018 - 07.2018
- Interviewed callers, documented information and ensured timely notification to appropriate agency contacts
- Provided emergency medical and fire pre-arrival instructions while maintaining caller control
- Provided investigative support through data retrieval from relevant records management systems
- Conducted searches for warrants, driving status, registration and criminal histories.
Office Manager/Dispatcher
Splash Plumbing
06.2015 - 08.2017
- Conducted market research in order to maintain competitive price book
- Managed invoicing and collections and sent out payment reminders to customers
- Created and executed marketing campaign resulting in $200,000 of additional sales over 12 months
- Scheduled and dispatched technicians with focus on route efficiency.
Education
Master in Business Administration -
Colorado State University Pueblo
Pueblo, COBachelor of Science in Political Science - undefined
Colorado State University Pueblo
Pueblo, COundefined
Skills
Data Governance and Analysis
Process Optimization
Sharepoint Administration
Microsoft Suite
Timeline
Project Coordinator
1-800-Plumber+Air
08.2022 - Current
Site Administrator
MissionSide
12.2018 - 08.2022
911 Dispatcher
El Paso County Sheriff's Office
02.2018 - 07.2018
Office Manager/Dispatcher
Splash Plumbing
06.2015 - 08.2017
Master in Business Administration -
Colorado State University Pueblo
Bachelor of Science in Political Science - undefined
Colorado State University Pueblo