Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Firefighter
Town Of Saugus
04.2017 - Current
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Collaborated with other emergency responders on scene to establish adequate fire suppression.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
Operated hoses, pumps, ladders and other firefighting equipment.
Truck Driver
Massachusetts National Guard
10.2011 - Current
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Completed routine maintenance on truck to keep in working order.
Patient Registration Coordinator
Cambridge Health Alliance
03.2014 - 09.2020
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Maintained confidentiality of patient data and condition to safeguard health information.
Upheld confidentiality requirements and regulatory compliance guidelines.
Delivered excellent patient experiences and direct care.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked with patients to schedule tests and procedures.
Provided support and guidance to patients and families to navigate healthcare systems.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.