Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sean Bowles

Sean Bowles

Kingsland,GA

Summary

Dynamic and customer-focused professional with extensive experience at Arbor, excelling in guest relations and conflict resolution. Proven ability to enhance visitor experiences through effective communication and tech-savvy solutions. Recognized for delivering exceptional service and maintaining high standards in fast-paced environments. Committed to fostering positive interactions and ensuring satisfaction.

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

11
11
years of professional experience

Work History

Concierge/Caregiver

Arbor
02.2023 - 06.2025
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Front Desk Agent

Courtyard by Marriott
10.2021 - 03.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.

Janitor

Waycross Health & Rehab
04.2020 - 12.2020
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Maintained floor cleaning and waxing equipment.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

Delivery Driver

Thrive Skilled Pediatric Care
12.2019 - 03.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Deli Clerk

Winn Dixie Supermarket
08.2014 - 12.2015
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Education

Certificate - Nutrition

Institute For Integrative Nutrition
New York, NY
05-2019

High School Diploma -

Fernandina Beach Highschool
Fernandina Beach, FL
05-2016

Skills

  • Reservation coordination
  • Housekeeping collaboration
  • Entertainment assistance
  • Front desk support
  • Guest relations
  • Administrative support
  • Tech-Savvy
  • Conflict resolution
  • Customer service

Timeline

Concierge/Caregiver

Arbor
02.2023 - 06.2025

Front Desk Agent

Courtyard by Marriott
10.2021 - 03.2023

Janitor

Waycross Health & Rehab
04.2020 - 12.2020

Delivery Driver

Thrive Skilled Pediatric Care
12.2019 - 03.2020

Deli Clerk

Winn Dixie Supermarket
08.2014 - 12.2015

Certificate - Nutrition

Institute For Integrative Nutrition

High School Diploma -

Fernandina Beach Highschool

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