Sean Brisbone
Summary
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more 8 years of related experience and superior planning and time management abilities.
Overview
13
13
years of professional experience
Work History
Regional Marketing Trainer
LeafHome
01.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Monitored participant workflow and behaviors throughout training process.
- Developed effective training plans based on department needs and objectives.
Strategic Alliance Manager
ARS Rescue Rooter
02.2021 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
District Sales Trainer
Direct Auto & Life Insurance
10.2020 - 02.2021
- Developed and led group training courses to align with corporate sales and service goals.
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
National Training Coordinator
OSL Retail Services
08.2018 - 10.2020
- Coached employees through day-to-day work and complex problems.
- Created and maintained detailed training records and reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Worked with central management to identify, plan, align, and address training needs.
- Compiled training handbook and related course materials.
Manager
Gowireless
10.2015 - 07.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Senior Advisor
Apple
01.2011 - 06.2015
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Education
High School Diploma -
Cumberland Regional High School
Bridgeton, NJSkills
- Classroom Oversight
- Program Management
- Curriculum Planning
- Lesson Planning
- Course Development
- Online Instruction
- Training Program Creation
- Data Analysis
- Employee Onboarding
- Employee Retention
- Sales Team Recruitment
- Sales Team Training
Timeline
Regional Marketing Trainer
LeafHome
01.2023 - Current
Strategic Alliance Manager
ARS Rescue Rooter
02.2021 - 01.2023
District Sales Trainer
Direct Auto & Life Insurance
10.2020 - 02.2021
National Training Coordinator
OSL Retail Services
08.2018 - 10.2020
Manager
Gowireless
10.2015 - 07.2018
Senior Advisor
Apple
01.2011 - 06.2015
High School Diploma -
Cumberland Regional High School
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