Sean Brisbone

• Territory Optimization: Optimized low-performing areas and increased sales penetration by aligning tactical support with

market-specific needs to uncover overlooked business opportunities.

• Promotional Campaign Leadership: Implemented demographic-specific promotional strategies that boosted foot traffic

and generated new customers by leveraging market insights and consumer trends.

• Sales Strategy Development: Driven a 27% increase in quarterly regional sales using key performance indicators to prioritize

store-level initiatives, which resulted in a 27% increase in quarterly regional sales.

• Operational Efficiency Implementation: Optimized store operations through strategic interventions aimed at addressing

logistical and procedural bottlenecks to increase throughput and productivity.

• Market Expansion Execution: Improved regional market position from 9th to the top three through high-impact retail

partnerships and tailored coaching sessions by addressing and closing sales performance gaps.

• Communication & Engagement: Promoted front-line confidence and message clarity by delivering concise and impactful

communications to retail teams on new procedures, product launches, and program changes.

• Customer Experience Improvement: Responded to recurring customer feedback themes by improving satisfaction scores

and increasing repeat engagement, and converting insights into actionable enhancements.

• Performance Management: Led structured performance evaluations for frontline sales staff to identify productivity

challenges and high-potential contributors by providing tactical tools and guidance to reinforce core selling skills.

• Training & Development: Assessed team capabilities to identify knowledge and skill deficiencies by crafting and delivering

individualized training plans to enhance both individual performance and overall team alignment with sales goals.

• Training Program Development: Designed and implemented a comprehensive regional training program by integrating

corporate resources with real-world applications to accelerate new hire onboarding and improve overall team performance.

• Industry Trend Facilitation: Facilitated group discussions on evolving market trends to expand industry knowledge,

promote peer learning, and sharpen critical thinking among sales professionals.

• Cross-Regional Collaboration: Collaborated with national training teams to exchange best practices, refine instructional

methods, and facilitate adoption of effective training programs across multiple regions.

• Strategic Session Planning: Planned and executed targeted training sessions to align with company sales strategies,

supporting departmental consistency and goal achievement.

• Instructional Design: Developed interactive, scenario-based training exercises to mirror field conditions, enabling

employees to apply learned techniques in practical situations.

• Performance Coaching: Led individualized performance analyses and monthly coaching sessions to address skill gaps,

leading to measurable gains in lead generation and conversions

• Performance Oversight: Provided regular performance reviews and feedback to employees to promote a culture of

accountability and continuous improvement, and identified and implemented training needs.

• Operational Coordination: Designed and maintained organized work schedules that aligned with business priorities by

delegating assignments strategically to optimize resource utilization and maintain workflow efficiency.

• Team Leadership: Supervised staff members and provided clear direction to align individual goals with organizational

objectives by guiding teams through complex tasks to achieve high productivity and quality standards.

• Partnership Development: Built and maintained strong alliances with key partners such as Lowe’s and Home Depot by

fostering trust-based relationships to drive joint business initiatives and expand market reach.

• Process Improvement: Analyzed operational workflows and recommended enhancements that drove efficiency and

reduced redundancies by implementing best practices that supported sustainable growth and high partner satisfaction.

• Strategic Planning: Developed partnership strategies that supported long-term business goals and competitive advantage

by identifying new collaboration opportunities to expand the company’s strategic footprint

• Team Development and Engagement: Contributed to team-building initiatives across departments to boost morale,

promote open communication, and cultivate a high-performance culture through facilitation of group activities.

• Performance Evaluation & Feedback Integration: Utilized post-training assessments and participant feedback to assess

instructional impact and refine programs to promote continuous improvement.

• Instructional Material Creation: Developed training resources and supplementary materials tailored to enhance knowledge

retention, customized content based on learner needs and feedback to support long-term skill application.

• Training Program Innovation: Created and implemented blended learning strategies and experiential training techniques,

evaluated the effectiveness of these approaches, and adapted strategies to maximize learner engagement.

• Learning Objective Alignment: Collaborated with leadership to define strategic learning objectives aligned with agency

goals and mission by translating high-level directives into actionable, measurable training outcomes.

• Role-Specific Knowledge Transfer: Presented practical best practices tailored to specific job functions and responsibilities

by facilitating targeted sessions that promoted immediate workplace application and performance advancement.

• Cross-Functional Collaboration: Promoted knowledge-sharing and interdepartmental cooperation with HR, departmental

heads, and subject matter experts to align training initiatives with evolving organizational needs.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Mentored new hires, resulting in stronger staff development and increased productivity.

• Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
• Facilitated presentation and recommendation of services by optimizing client relationships.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.