Sean Bromley
Stuart,FL
Summary
Highly enthusiastic customer service professional with 30 years client experience. Resourceful General Merchandiser known for high productivity and efficiently completing tasks. Specialized skills include inventory management, visual merchandising, and customer service. Excel in time management, adaptability, and problem-solving to meet varying retail demands. Committed to contributing positively to team dynamics and achieving sales targets through strategic merchandise placement and effective communication. Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
30
30
years of professional experience
Work History
General Merchandise Associate/Jack of All Trades
Target
Stuart, FL
03.2016 - Current
- Fulfill all of the online orders (pick/pack/ship), maintain a stocked and clean workspace, use all pertinent equipment in warehouse (crown lift, wave lift, pallet Jack, etc.)
- Assisted customers with product selection, purchase decisions and inquiries.
- Assisted with training new employees on merchandising techniques and operational processes.
- Utilized inventory control systems to track merchandise levels and restock supplies accordingly.
- Received, counted and verified accuracy of incoming shipments.
- Processed customer transactions at the cash register accurately and efficiently.
- Restocked shelves as items were sold or moved to other locations in store.
- Organized back room storage areas to ensure efficient access to inventory when needed.
- Followed safety procedures while unloading trucks and stocking shelves.
- Educated customers on new products or promotions available in the store.
- Inspected, stocked and rotated merchandise on shelves according to company policy.
- Performed price checks for customers when requested.
- Updated pricing information using computer software programs as directed by management.
- Completed daily tasks such as cleaning floors, counters, walls, windows, mirrors.
- Maintained cleanliness of sales floor and organized backroom stock.
- Operated a forklift to move large quantities of merchandise around the store.
- Transported merchandise from stockroom to sales floor and followed planograms to accurately replenish items.
- Prepared products by adding tags and readying pallets for restocking.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stamped price tags on merchandise, referring to official price lists.
- Issued supplies, materials and products to team members based on information from requisitions.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Read orders to verify attributes and quantities of merchandise.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Placed products on conveyors for final wrapping and shipment.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Compared merchandise invoices to items actually received.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Responded to customer inquiries in a timely manner with accurate information regarding services provided.
- Also, in Starbucks, serve all customers, maintain a safe and clean workspace, and train new employees.
- Assembled furniture following manufacturer instructions.
- Showed up for shift on time, dressed appropriately, and eager to perform all required tasks.
- Maintained cleanliness and organization of customer and employee areas.
- Upheld standards for service quality, work performance and compliance.
- Complied with regulations and laws to properly dispose of waste.
- Adhered to safety policies and procedures to prevent incidents.
Shipping & Receiving Supervisor/Purchasing Agent
Sheridan Surgical, Inc. (DME provider)
Amherst, NY
05.2007 - 03.2015
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- Cross-trained and provided back-up for other customer service representatives when needed
- Computed accurate sales prices for purchase transactions
- Worked as a team member performing cashier duties, product assistance and cleaning
- Designed and suggested new display ideas to improve accessibility to merchandise
- Resolved product issues and shared benefits of new technology
- Expressed appreciation and invited customers to return to the store
- Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax
- Successfully interacted with customers and retail buyers to expedite orders
- Assisted customers with store and product complaints
- Guaranteed positive customer experiences and resolved all customer complaints
- Maintained adequate cash supply in cash drawers in multiple checkout stations
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
- Assisted customers in finding out-of-stock items
- Executed outbound calls to existing customer base
- Recommended, selected and helped locate merchandise based on customer needs and desires
- Communicated all merchandise needs or issues to appropriate supervisors
- Stocked and rotated inventory regularly
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- Organized the store by returning all merchandise to its proper place
- Replenished merchandise shelves with items from the stockroom
- Took special orders in person and over the phone
- Processed merchandise returns and exchanges.
- Performed weekly cycle counts and physical inventories according to established guidelines.
- Maintained records of all materials received or shipped from the warehouse.
- Resolved customer complaints related to shipping delays or damaged items in a timely manner.
- Troubleshot any discrepancies between orders placed and items received from vendors or customers.
- Monitored inventory levels to ensure accurate stock counts and reorder points.
- Ensured that all incoming and outgoing shipments were properly documented and tracked.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Key Employee/bartender/server
Applebee's/TL Cannon Inc
Buffalo, NY
12.2004 - 05.2007
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Prevented store losses using awareness, attention to detail and integrity
- Trained 2-3 new employees quarterly
- Cross-trained and provided back-up for other customer service representatives when needed
- Computed accurate sales prices for purchase transactions
- Worked as a team member performing cashier duties, product assistance and cleaning
- Expressed appreciation and invited customers to return to the store
- Attended local, regional and national trade shows for product development training as defined by territory needs
- Successfully interacted with customers and retail buyers to expedite orders
- Assisted customers with store and product complaints
- Guaranteed positive customer experiences and resolved all customer complaints
- Compiled weekly monetary reports and records for store managers
- Maintained adequate cash supply in cash drawers in multiple checkout stations
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service
- Managed cash stock and inventory balances accurately
- Regularly sought opportunities to up sell and add on additional merchandise
- Communicated all merchandise needs or issues to appropriate supervisors
- Stocked and rotated inventory regularly
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- Organized the store by returning all merchandise to its proper place
- Replenished merchandise shelves with items from the stockroom
- Took special orders in person and over the phone.
Cook/prep cook/bartender
Uno's Chicago Bar and Grill
Amherst, NY
03.2001 - 12.2004
- Prevented store losses using awareness, attention to detail and integrity
- Trained 1-2 new employees quarterly
- Worked as a team member performing cashier duties, product assistance and cleaning
- Expressed appreciation and invited customers to return to the store
- Assisted customers with store and product complaints
- Stocked and rotated inventory regularly
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- Organized the store by returning all merchandise to its proper place.
Education
Some College (No Degree) - Science Education
LA Community College
Los Angeles, CASkills
- Customer service
- Shipping and receiving
- Order Fulfillment
- Problem-solving aptitude
- Stocking and Replenishing
- Adaptability
- Mentoring and training
- Critical Thinking
- Work Area Maintenance
- Self Motivation
- Equipment operation
Timeline
General Merchandise Associate/Jack of All Trades
Target
03.2016 - Current
Shipping & Receiving Supervisor/Purchasing Agent
Sheridan Surgical, Inc. (DME provider)
05.2007 - 03.2015
Key Employee/bartender/server
Applebee's/TL Cannon Inc
12.2004 - 05.2007
Cook/prep cook/bartender
Uno's Chicago Bar and Grill
03.2001 - 12.2004
Some College (No Degree) - Science Education
LA Community College
Similar Profiles
ANGEL RHONEANGEL RHONE
GUEST REPRESENTATIVE at TARGETGUEST REPRESENTATIVE at TARGET
Ryan WilsonRyan Wilson
Human Resources Expert at TargetHuman Resources Expert at Target
Tyler KuhnTyler Kuhn
Warehouse Associate at TargetWarehouse Associate at Target